Jim Ellis Buick GMC Mall of GA

I’m very pleased with the Jim Ellis dealer of Buford , very professionals and very knowledgeable… they try to help me every time I have issues with my gmc … very professionals and very knowledgeable… they try to help me every time I have issues with my gmc … More

Routine service and air bag replaced under recall notice. Everything OK at this time. Drew was on top of our service from drop off to pick up. Everything OK at this time. Drew was on top of our service from drop off to pick up. More

I was very pleased with the level of customer service that I received. After visiting 3 other dealership this one by far was the best experience. that I received. After visiting 3 other dealership this one by far was the best experience. More

The salesman at the service desk doesn’t work with the customer and it took all day just to get a oil change I won’t be coming back to this location customer and it took all day just to get a oil change I won’t be coming back to this location More

Not organized. Drove an hour to see truck that Ariana said was available only to arrive and be told truck isn’t available . Thanks for nothing said was available only to arrive and be told truck isn’t available . Thanks for nothing More

Very polite and friendly and it was a super easy no pressure buying experience! My only issues is that I bought a car and it had almost no gas, only about 80 miles to empty. When I said something to th pressure buying experience! My only issues is that I bought a car and it had almost no gas, only about 80 miles to empty. When I said something to the sales guy, he noted the current gas crisis, which I understand but I am buying a $30k, and said the best he could do was for me to come back on Saturday, I bought on Thursday, and he would fill it up for me with his fleet card. Well, I live 40 miles away, so 80 miles round trip to get my tank filled up in at really ideal convenient. I wouldn’t have even bothered leaving a review, but upon leaving the dealership and traveling 0.5 miles, I stopped at the Costco next door and filled up completely. I even mentioned to the salesman if they could just give me a gift card for gas or something so I didn’t need to come back but was told no. I did not go back for gas, and don’t intended to for two reasons: 1) it’s too far to drive when I should have been provided gas at the time of purchase 2) I don’t want to drive all the way there just for my request to be denied. More

Found a vehicle we wanted to purchase, did online application and never got a response from dealer. I had to call only to find out, oops, we have someone else getting the truck. If they had contacted application and never got a response from dealer. I had to call only to find out, oops, we have someone else getting the truck. If they had contacted us we could have gotten the truck. Bad business More

Drew is an outstanding service professional. I highly recommend him. He has my highest level of recommendation. I could not be happier with his professionalism and knowledge. recommend him. He has my highest level of recommendation. I could not be happier with his professionalism and knowledge. More

Drew Pederson was great! I really was concerned about the problem, and I felt he kept me informed and calmed my fears. Thanks to him and your service department I am confident my Enclave is in good shape problem, and I felt he kept me informed and calmed my fears. Thanks to him and your service department I am confident my Enclave is in good shape More

Suburb service from beginning to end! Craig Ebel was amazing every step of the way! From talking about the car, to test driving, to negotiating, to getting me a full tank of gas when there wasn’t any... amazing every step of the way! From talking about the car, to test driving, to negotiating, to getting me a full tank of gas when there wasn’t any...the experience was top tier. Highly recommend. More