Jim Ellis Buick GMC Mall of GA

My experience with Craig Abel Craig Abel was excellent, I knew what I wanted, I came in that evening told him what I wanted and he quite simply got right to it . I think I was o Craig Abel was excellent, I knew what I wanted, I came in that evening told him what I wanted and he quite simply got right to it . I think I was out the door in about 1.5 hrs with my new truck. No hassles and very pleasant experience. I would refer my friends in a heartbeat to Craig Dr. Carpenter More

Comfortable I felt comfortable in my car buying experience. I walked in without an appointment and was still made to feel welcomed. I remembered having a positi I felt comfortable in my car buying experience. I walked in without an appointment and was still made to feel welcomed. I remembered having a positive experience at a different Jim Ellis dealership in Chamblee so at this point I would have to say the people and their process makes the difference. More

Top notch service. My Buick Envision needed just a Oil Change and tire rotation. Making an appointment was easy I was greeted quickly by my Service Advisor Tom Lyden. My Buick Envision needed just a Oil Change and tire rotation. Making an appointment was easy I was greeted quickly by my Service Advisor Tom Lyden. He asked me if there were any issues that I was having with the vehicle. Thankfully there were no issues other than maintenance. The car was ready quicker than anticipated and was even run through the car wash. Considering it's white it can always use a wash. Having refreshments in the waiting area is a nice touch. All in all it was a great experience. Way to go Jim Ellis .... More

Good experience. Routine maintenance visit. I got out in a reasonable amount of time. The wait area was comfortable, clean and had snacks. It was a great experien Routine maintenance visit. I got out in a reasonable amount of time. The wait area was comfortable, clean and had snacks. It was a great experience. More

This team is awesome! From the moment my twins and I walked in and was greeted by Nelson to being introduced to “bubbly “ smiling Joe, I knew I was at the right place. The From the moment my twins and I walked in and was greeted by Nelson to being introduced to “bubbly “ smiling Joe, I knew I was at the right place. The GM Jason Dowdy definitely got it right with the staff he has at Jim Ellis GMC Buick Mall of Georgia. This will be my third Yukon and I would have it no other way. There are many dealerships out there but what sets this one apart is how friendly and welcoming they are! The communication from the initial test drive to taking delivery of my truck was just as awesome! If you want a great experience buying a new or used vehicle this is the dealership to check out!! More

Great experience Mike Hatcher made my experience stress free and enjoyable. Best salesman and dealership around. Dee Hong was very helpful and explained everything v Mike Hatcher made my experience stress free and enjoyable. Best salesman and dealership around. Dee Hong was very helpful and explained everything very well. Very pleased with both both gentlemen. More

Great service Oil change was quick Service man was very knowledgeable Price was acceptable Complimentary car wash I would return for oil change anytime Cu Oil change was quick Service man was very knowledgeable Price was acceptable Complimentary car wash I would return for oil change anytime Customer service was good More

Service Arrived on time and excellent work in a timely manner. They offered transportation if needed while the work took place. I have used other dealers but Arrived on time and excellent work in a timely manner. They offered transportation if needed while the work took place. I have used other dealers but this is my go to dealership for any work done in my truck moving forward. More

Caused another problem during service I guess they did the expensive service we had done on our Enclave (how do you really know, anyway?) but when they rotated the tires they somehow broke I guess they did the expensive service we had done on our Enclave (how do you really know, anyway?) but when they rotated the tires they somehow broke our pressure sensor on the right front tire. Now it always says that the tire is low even though the pressure is perfect. Now we need another visit to get this fixed - hopefully at no charge. Everyone was very nice, however, and they did keep the appointment and have the car ready when promised, so there is that at least. More

Jim Ellis GMC in Buford, Ga The Service Team is the most superb I have seen. They greet you and make sure you understand what is going on and they check on you while your vehicl The Service Team is the most superb I have seen. They greet you and make sure you understand what is going on and they check on you while your vehicle is getting serviced. The best part is they always get your vehicle back to you sooner than they said which makes you happy. The guy who handled my service was professional and courteous and made doing business with Jim Ellis GMC a pleasure. I have noticed that since we have been buying our vehicles from Jim Ellis GMC, we have never had an issue and the staff treats you like family. Thank you!! More