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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,940 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,940 reviews
March 11, 2019
Pleasant Vehicle Purchase Enjoyed purchasing my new vehicle today! Knowledgeable employees and friendly! Negotiations were nice and no high pressure! Very nice facilities, conc Enjoyed purchasing my new vehicle today! Knowledgeable employees and friendly! Negotiations were nice and no high pressure! Very nice facilities, concessions, vehicle selections, and accessories! More
by saun1400
Verified CustomerEmployees Worked With
Mike Hatcher, Dee Hong
March 11, 2019
Upscale upscale upsale First of all the truck is mine, Debbie's, Not Joel's. I've told them several times. This is also my email. It was a 6 hour trip and service for me si First of all the truck is mine, Debbie's, Not Joel's. I've told them several times. This is also my email. It was a 6 hour trip and service for me since I live north of Jasper. I felt like the service rep was a little cocky and thought money was no object. We are retired. I felt like he just wanted to upsell services that I won't need for another 6,000 miles. I liked my buying experience at the dealership but will choose so.ewhere close to ho.e for service More
by GERBERSDA
Employees Worked With
Sean Garrett
March 10, 2019
Great Took my vehicle to Chris and service manager Ron . They ordered the new part for my vehicle, call me when I came in, and repaired it, Thank you Took my vehicle to Chris and service manager Ron . They ordered the new part for my vehicle, call me when I came in, and repaired it, Thank you More
by RUDOW
March 10, 2019
Oil change & rotate tires Service was good but there's always room for improvement.. For my very first time to this location , my overall thought is that was pretty good 😊 Service was good but there's always room for improvement.. For my very first time to this location , my overall thought is that was pretty good 😊 More
by MFETCHIN95
Employees Worked With
David Gonzalez
March 09, 2019
Great customer experience I purchased a used car and I loved the experience by my sales person Isaac. He was honest and friendly. I will definitely recommend him to family and I purchased a used car and I loved the experience by my sales person Isaac. He was honest and friendly. I will definitely recommend him to family and friends. More
by Ladysue312
Employees Worked With
Isaac Pineda
March 09, 2019
Car service Got there for my appointment at 945 and they said it would take a little over than originally told due to air compressor going out. They were very upf Got there for my appointment at 945 and they said it would take a little over than originally told due to air compressor going out. They were very upfront and honest about the delay wjmhixh was very much appreciated. It ended up not taking as long as they thought which was awesome! Unfortunately they couldn’t wash my car as the wash went down as well. Considering all the negatives coming st then The guy that helped me from beginning to end was very helpful, honest and made light of the situation which made it car free and not stressful for me! Great service always and glad to be part of the Jim Ellis family! More
by LEIGHANNRUSSELL11
Employees Worked With
Sean Garrett
March 09, 2019
Fantastic!!! I've been going there for 4 years now a never had a y issues. They have great customer service and do an outstanding job with my vehicle maintenance I've been going there for 4 years now a never had a y issues. They have great customer service and do an outstanding job with my vehicle maintenance. More
by TYELCID94
Employees Worked With
David Gonzalez
March 06, 2019
Fun and Successful We were greeted by Emerson as soon as we walked in, and though he is new to the dealership, he was quick to help. Sammy also helped us A LOT!!! We had We were greeted by Emerson as soon as we walked in, and though he is new to the dealership, he was quick to help. Sammy also helped us A LOT!!! We had not planned on buying the day we walked in, but between these two guys, the customer service was fabulous! Both were so easy going. They didn't pressure us to agree to anything. They gave us our space to discuss different matters. I would highly recommend working with these guys if you visit this dealership! More
by mrsp025
March 06, 2019
Wonderful Very easy to work with. The entire experience from sales to finance was a treat. I never felt pressured and was able to make a decision at my own pace Very easy to work with. The entire experience from sales to finance was a treat. I never felt pressured and was able to make a decision at my own pace. More
by LEDWITH4
March 05, 2019
Best Service This was one of my best car buying experiences I've ever had. Morris was so great with his assistance and patient with my needs. This was one of my best car buying experiences I've ever had. Morris was so great with his assistance and patient with my needs. More
by msuseeit
Employees Worked With
