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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,948 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,948 reviews

October 24, 2018

Your service reps and mechanics are very professional. Great people to work with. Awesome mechanics they got my truck fixed in a timely manner. problem solved I'm a happy Chevy owner until next time. More

by jasoncool2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Wright
Oct 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

October 24, 2018

Bought a 2018 Sierra I purchased a 2018 GMC Acadia from Jim Ellis this past spring and had a very good experience. When I suddenly needed a 4 wheel drive truck to access m More

by Junebug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Hoychick, Jasmine Abreu
Oct 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again.

October 24, 2018

Business as usual. i took my vehicle in for scheduled maintenance. The service rep was very nice. The work was done quickly and I was on my way. More

by LANAJ51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Buffington
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

October 24, 2018

Great service As always, a very nice experience at this dealership. It starts with the making of the appointment and ends with the cashier. I tell all my friends, More

by RICKG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Garrett
Oct 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 24, 2018

Service on hummer h3 Sean was helpful and customer oriented while I still walked away with a problem in the end. Unfortunately I am still with a broken car ! More

by KELLIBARLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Garrett
Oct 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi there, thank you; we appreciate your feedback! If you not already spoken to our Service Director, Ron Gay, please reach out to him!

October 23, 2018

regular service & level kit install good service writer....good wait area......was quoted lower than actual price/ but not much i got a "rough country "level" kit for my Z71 TRUCK More

by JOHNJR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kaleb Dance
Oct 25, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

October 22, 2018

Made an unplanned purchase We had not planned on purchasing a vehicle and were just test driving to see what we were going purchase. The experience was good and they were excel More

by jpage
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the management team here at Jim Ellis Buick GMC Mall of Georgia! We sincerely value your business and hope you have a great week!

Oct 27, 2018 -

jpage responded

I will be changing my review to a 5 for both Sami and V. I had a few minor things windshield and key fob and they not only took care of me, they did in a timely manner! The 4 was not on them as it was excellent customer service al around, but more of a wanted to know the issues would be taken care of as well. I appreciate the ease and will definitely come back! Thank you guys! I do t know how to change it on my end! 🙏🏼

October 22, 2018

Awesome!!! Very customer service friendly and driven to satisfy. Few little hiccups but they worked diligently to fix them and make me happy. I am loving my Infi More

by lesleycrawford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Ebel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Newton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sami Karaki, Bryan Rudow
Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad to hear you found our staff was so knowledgeable and helpful! We hope to see you soon!

Oct 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who provided you with such a positive experience! Thanks again for the feedback, and we hope that you have a great day!

October 22, 2018

Buy a new vehicle and return for oil change Everything was awesome the salesman and the service personnel went beyond the expectations. I had a pleasant experience overall. Thank you, I will rec More

by delias1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Eason, Dee Hong, Sean Garrett
Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 22, 2018

Great Experience Isaac, Dee and Sami really made our car buying experience easy and enjoyable! We would definitely recommend them! They were easy to work with, explain More

by asuga89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dee Hong, Isaac Pineda
Oct 24, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Oct 28, 2018 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for writing this fantastic review and giving our dealership such a high star rating! Thanks again for your business! Take care!

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