Jim Ellis Buick GMC Mall of GA

Jim Ellis is the best Great process, easy and knowledgeable staff with the best selection of vehicles. Morris, Craig, and Jason took care of everything and I'm confident I Great process, easy and knowledgeable staff with the best selection of vehicles. Morris, Craig, and Jason took care of everything and I'm confident I got a great price! Will deal with them again when I need a vehicle. More

Easiest car buying experience ever My car was waiting curbside for me when I pulled into the lot. All of the paperwork was prepared beforehand. My salesman, Steve was great. No surpr My car was waiting curbside for me when I pulled into the lot. All of the paperwork was prepared beforehand. My salesman, Steve was great. No surprises, no disappointments. I was in and out of the dealership in less than 2 hours, which included a test drive of the Yukon. More

Customer Service at it's best Over the years I have dealt with many car dealerships, some good and some not so good. So it is a real pleasure to deal with Jim Ellis GMC Mall of GA. Over the years I have dealt with many car dealerships, some good and some not so good. So it is a real pleasure to deal with Jim Ellis GMC Mall of GA. From the service writers to the mechanic's and the sales staff this is a great group of professionals. I would recommend this dealership to anyone. More

Customer oriented They are efficient and friendly from the moment you drive in to when you drive out! Courttesy, taking and picking up at the mall, fantastic! They are efficient and friendly from the moment you drive in to when you drive out! Courttesy, taking and picking up at the mall, fantastic! More

God’s Pefect Will God took an impossible situation and turn into a blessing. Blake has been awesome, his customer friendliness, product knowledge, honesty and overall s God took an impossible situation and turn into a blessing. Blake has been awesome, his customer friendliness, product knowledge, honesty and overall sense of customer need is commendable. The overall environment is very warm and calming. We appreciate them giving the information needed to make a sound and responsible decision. More

Oil Change / Tire Rotation Good service... had errands to run while the car was serviced. It did take approximately 2 hours for the service. I not sure if this is because I wa Good service... had errands to run while the car was serviced. It did take approximately 2 hours for the service. I not sure if this is because I walked up the street to eat / get a hair cut or not. More

Well done Sean was extremely helpful, provided options and updated me on the service that was required, dead battery as well as scheduled maintenance that neede Sean was extremely helpful, provided options and updated me on the service that was required, dead battery as well as scheduled maintenance that needed to be done today and in the future. More

Fabulous Exprience I called to make sure vehicle was available. Salesman (Steve) had it fueled and ready. Even though the salesman would NOT negotiate price even $100 I called to make sure vehicle was available. Salesman (Steve) had it fueled and ready. Even though the salesman would NOT negotiate price even $100 even though I had lower comps, he was a pleasure to work with. The finance department (Fred) was superior is making everything work exactly as WE wanted. I hate car shopping as many times vehicles are not what they say in the listings but not here at Jim Ellis. The listing was accurate, vehicle was lovely and fair prices. Good deal but NOT great deal and I was just tired of looking and dealing with other dealerships. More

Efficient service The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. The service department greeted me professionally and efficiently performed the service. Kaleb kept me informed regarding the progress of the service. I drive two hours to use this dealership. More

Amount of time spent with customer Did not trust Salesmen and Salesmen was too busy to show customer about truck was more worried about other customers I asked other Salesmen where Did not trust Salesmen and Salesmen was too busy to show customer about truck was more worried about other customers I asked other Salesmen where he went salesman repeated he was with other customers real busy. Other Salesmen did not know much about truck left me out in the cold on extra features on truck went to another dealership for more information More