Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jim Ellis Buick GMC Mall of GA
Buford, GA
4,004 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,004 reviews
May 27, 2025
The service team is friendly and quick. They listen well and are invested in helping to resolve an issue as quickly as possible. They listen well and are invested in helping to resolve an issue as quickly as possible. More
by sayother
Verified CustomerEmployees Worked With
May 26, 2025
First one to welcome me which is nice and was very attentive to my needs and was willing to help. Great experience. attentive to my needs and was willing to help. Great experience. More
by CBT111
May 25, 2025
I was able to pick out the vehicle that I wanted. I got a good price got a good trade-in value for my truck took a little bit longer than I thought as far as closing out the final sale. I got a good price got a good trade-in value for my truck took a little bit longer than I thought as far as closing out the final sale. More
by williamboleman
May 25, 2025
I had a fantastic experience at Jim Ellis Buick GMC Mall of GA and couldn’t be happier with the level of service I received. From the moment I walked in, the staff was friendly, professional, and attentive. of GA and couldn’t be happier with the level of service I received. From the moment I walked in, the staff was friendly, professional, and attentive. They made me feel welcome and took the time to understand what I was looking for without being pushy or overwhelming. More
by Medreairyona
May 24, 2025
Sami went above and beyond to make sure I purchased exactly what I wanted. He was very responsive and stayed in touch through the entire purchase! That means a lot!! You don’t find that often exactly what I wanted. He was very responsive and stayed in touch through the entire purchase! That means a lot!! You don’t find that often More
by mia.salem22
May 24, 2025
Everyone was kind, attentive, and informative. Tom and Nick took great care of me. I know my car is in careful hands when I come to this dealership for a service. Tom and Nick took great care of me. I know my car is in careful hands when I come to this dealership for a service. More
by KENNEDY.WASHINGTON3
May 23, 2025
He was amazing, he call me and get in tough with me all the time, he is great the time, he is great More
by Sandra Pineda
Employees Worked With
May 22, 2025
This was my first time purchasing a car and everyone was very helpful, friendly and transparent! very helpful, friendly and transparent! More
by Kaelyndunbar
Employees Worked With
May 22, 2025
Highly recommend Jim Ellis as a dealership! We are repeat customers and we love the quality of customer service that we receive. Nick was a great salesman — he wasn’t the typical car salesman - We are repeat customers and we love the quality of customer service that we receive. Nick was a great salesman — he wasn’t the typical car salesman - there’s no sales pressure and it was like buying from a friend. More
by Kogle9848
May 22, 2025
truly unacceptable the behavior of the finance manager, Andrey Nikolaev. He was shockingly rude and condescending . Beyond unprofessional. — as a young woman, I felt completely disrespected by the way he s Andrey Nikolaev. He was shockingly rude and condescending . Beyond unprofessional. — as a young woman, I felt completely disrespected by the way he spoke to me., loud , dismissive and with zero respect. More
by Juarezelizabeth63
