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Jim Ellis Buick GMC Mall of GA
Buford, GA
3,979 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 3,979 reviews
January 26, 2024
Outstanding! This was a wonderful experience and I would highly recommend Richard and the Jim Ellis Team! This was a wonderful experience and I would highly recommend Richard and the Jim Ellis Team! More
by leslie_newberry
Verified Customer
January 26, 2024
Service was awesome as usual. Great location, great employees. The service manager always make sure all customers are satisfied with the service done. Great location, great employees. The service manager always make sure all customers are satisfied with the service done. More
by atldragon12
January 26, 2024
Bad communication after they have your vehicle. And if you have a warranty issue this is definitely not the place for that. So sad that I have 8 GM vehicles and have drive 30 minutes away for good And if you have a warranty issue this is definitely not the place for that. So sad that I have 8 GM vehicles and have drive 30 minutes away for good honest service when this place is 5 minutes from me. More
by JG
Employees Worked With
January 25, 2024
She's the best experience to date Melissa went over and beyond with in customer service and making sure everything was done before I picked up my car. She dealt with my insurance company and made sure item beyond with in customer service and making sure everything was done before I picked up my car. She dealt with my insurance company and made sure items were covered before The mechanic started their work. I'd rate her a perfect score of 10 if I could. GIVE HER A RAISE! ?? More
by KBOISSIERE
Employees Worked With
Melissa
Give her a raise!!!!
January 24, 2024
Should not have taken 2 hours for an oil change and to change wiper blades. change wiper blades. More
by lang36
January 21, 2024
This dealership was very friendly and welcoming. They allowed me to take my time in deciding what I wanted. They allowed me to take my time in deciding what I wanted. More
by 22austinedwards
Employees Worked With
