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Jim Ellis Buick GMC Mall of GA

Buford, GA

4.6
3,979 Reviews
Established in 2010, Jim Ellis Buick GMC Mall of Georgia offers a wide selection of new, pre-owned, and commercial Buick and GMC vehicles. As part of the Jim Ellis Automotive Group — which encompasses 21 dealerships, 17 brands a collision center and a stand-alone service center — the dealership is committed to assisting customers in finding vehicles that suit their lifestyles and needs. The dealership's dedication to excellence has been recognized with the 2025 Reputation.com 800 Club Award and the 2024 CarFax Lifetime Top-Rated Dealer designation. Visit Jim Ellis Buick GMC Mall of Georgia at 3600 Buford Drive, Buford, GA 30519, or online at JimEllisBuickGMCMallofGeorgia.com.
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3600 Buford Drive

Buford, GA

30519

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Showing 3,979 reviews

January 19, 2024

Excellent service , friendly knowledgeable and helpful very nice waiting room will use Jim Ellis in the future More

by daebanks
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Mellisa in service
Jan 25, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

January 18, 2024

it was very easy to work with the service guys. I had some rewards points to use, and they were very helpful in, converting it into dollars More

by GCHANGAR
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We sincerely value your business and look forward to your next visit!

January 18, 2024

Was initially happy with my purchase. Disappointed to find out the engine is drinking oil, like two quarts in 1200 miles. Had no idea the later models had this known issue. I cannot in More

by arteidson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Lovette
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 872-0884 to discuss your concerns, as your satisfaction is of utmost importance to us.

January 18, 2024

I like this location. Very convenient to where I live. Good service provided. Would recommend to others. More

by redd1271
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Can't remember the guy name
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 18, 2024

Had a very good experience with all of the people that I dealt with very professionally I would definitely recommend them to my friends and would definitely buy another truck from them More

by relcoelectric
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Atuegwu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

January 18, 2024

I felt that they cared about me as a customer and my car. They kept me updated each week in the status. More

by amberc65
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 18, 2024

Harrison Henry was great Sale went smoothly Valve stem was leaking air and had to be replaced More

by patrickstano73
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Henry
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience!

January 18, 2024

Dealership is Awesome! Customer service poor! Didn’t keep customer inform about what’s going on with vehicle and when called to check on vehicle took 2 days to respond just More

by WGLOUSIE65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
James Stecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

January 18, 2024

Nice place, the salesman is very restfectful and knowledgeable. His honest about the car my daughter is interested. More

by ROSIEGKELLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 18, 2024

Bryan and Brett Rudow are awesome. They are very professional, but friendly and they will go beyond the standard to help you find tge auto that is perfect for you. More

by GLENDACANTRELL.CTS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bryan Rudow, Brett Rudow
Jan 22, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

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