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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,359 Reviews

2,359 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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January 17, 2024

Everyone that I have interacted with has been very helpful and knowledgeable. I would highly recommend this dealership to anyone else. More

by KIM HENRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harrison Henry
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

January 17, 2024

From the time my wife and I walked in to the tine we drove out in our new Buick…we couldn’t have asked for a better operation than what you have in your building. And we would be honored to buy from you More

by arathbun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sami Karaki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out! Congratulations on your new vehicle!

January 17, 2024

Fast and convenient. I received a call that my part was received.I was able to schedule an appointment for repair and received my vehicle back completed in the same day! More

by CHRIS.REID12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, Charles and Brandon
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

January 17, 2024

We are having an ongoing problem with my vehicle burning too much oil. Melissa has been great to work with More

by CONYERSJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thanks for highlighting some of our staff who helped make this such a great experience!

January 17, 2024

My recall was done quickly and the air in my tires are now up to specs. More

by hlp1950
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

It is great to hear everything was done quickly and to your satisfaction!

January 17, 2024

Always keep you in the loop as work is being done. Work is completed usually they promise More

by ADAM_TEAGUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Ellis Buick GMC Mall of Georgia and we hope to see you again soon!

January 17, 2024

They have been very good to me and helped me with my car problems several times. More

by CCSTRAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Dowdy
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristin Buffington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rina Centeno
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

January 17, 2024

I was disappointed in the rental car provided by Hertz. I realize that this operation is not under the control of Jim Ellis however, it should have been checked out in advance, and there should be clear ex More

by HARDYJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 17, 2024

I usually dread taking my vehicle for service but it’s always pleasant to bringing our GMC here due to their no pressure sales service and customer care. More

by Shelcy Stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

January 17, 2024

As long as Ed Barnes is a service advisor at Jim Ellis, I will enjoy having my vehicles serviced there. Ed is a very knowledgeable and friendly employee who makes every experience enjoyable More

by JULES22LANGLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

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