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Jim Ellis Buick GMC Mall of GA - Service Center

Buford, GA

4.4
2,285 Reviews

2,285 Reviews of Jim Ellis Buick GMC Mall of GA - Service Center

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August 26, 2023

this is the only place i bring my truck too they always make sure i’m satisfied before i leave More

by Larry Brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 01, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

August 25, 2023

From the time we walked in and met Harrison everything was friendly , no pressure an smooth. More

by BMILLERRL
Recommend Dealer
Yes
Employees Worked With
Harrison Henry, ken wang
Aug 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

August 25, 2023

Great communication on vehicle status Job well done issues fixed. Dealership and lane look great More

by SCOTT.HAUSER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you for choosing Jim Ellis Buick GMC Mall of Georgia as your first choice for all your automotive needs!

August 25, 2023

Great service department. Melvin was on it and took care of all that was needed. More

by THECROSSETTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin
Aug 31, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, we're happy you found our staff to be so supportive during your experience here at Jim Ellis Buick GMC Mall of Georgia.

August 24, 2023

I am very happy with the Service team, specially Mr. Ed. They are always kind and helpful. Thank you. More

by fgaray09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Ellis Buick GMC Mall of Georgia.

August 22, 2023

Very courteous and prompt service. I will continue to come here for service. The communication was also very efficient which I appreciate. More

by SHAWN86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim South
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna Rogers, Rina Centeno
Sep 01, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hello, thank you for your kind words and this wonderful review!

August 19, 2023

They are very helpful have been since I moved here in 2016. I would really them. More

by dcstraw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Gay
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Stecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Jim Ellis Buick GMC Mall of Georgia!

August 18, 2023

Staff were very friendly, and made genuine effort to accommodate my emergency situation, in spite of being very busy, it was much appreciated More

by Traveller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Ann Toole.
Aug 22, 2023 -

Jim Ellis Buick GMC Mall of GA responded

We're pleased to know we have been able to exceed your expectations and really help you out!

August 17, 2023

The customer rep was very nice. The facility was clean. The need to have a sugar substitute for the coffee station. It is a big difference from Akin where we get our truck serviced. More

by poguefamily3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Aug 17, 2023 -

poguefamily3 responded

Verified

Aug 17, 2023 -

poguefamily3 responded

Verified

August 15, 2023

They have had several problems with my car, but the biggest issue is having to replace four tire pressure sensors within the last year. More

by PERRYGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Barnes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Christie Ledbetter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles ? He would also rate a four.
Aug 17, 2023 -

Jim Ellis Buick GMC Mall of GA responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

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