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Jim Ellis Mazda Marietta
Marietta, GA
2,022 Reviews
Jim Ellis Mazda Marietta is dedicated to helping each customer find the vehicle best suited for their lifestyle and needs. Since 1988, Jim Ellis Mazda Marietta has served drivers from the metro Atlanta area. The dealership is an award-winning member of the Jim Ellis Automotive family—an automotive group consisting of 20 dealerships and 17 brands. In 2022, Jim Ellis Mazda Marietta ranked No. 1 in the state for new car sales, certified pre-owned sales and parts sales.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 7:00 PM
Sunday Closed
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Showing 2,022 reviews
August 20, 2021
Our whole experience was excellent especially Roosevelt. Our car was exactly what we wanted, ready when we arrived and exciting to drive. Roosevelt was absolutely amazing! Our car was exactly what we wanted, ready when we arrived and exciting to drive. Roosevelt was absolutely amazing! More
by Stephen-Cynthia
Employees Worked With
Roosevelt Standifer, Hannah Parker
Helpful August 18, 2021
Everything went really well and everyone was very professional but they did tell me that I needed $1700 worth of work done and I got that work done for $700 professional but they did tell me that I needed $1700 worth of work done and I got that work done for $700 More
by Suewally
Employees Worked With
Rich trong and Randy milo
August 17, 2021
I am very disappointed with the service I have received from this service center. I brought my vehicle in a week ago because it had an engine light on and was not driving properly. It was a used Mazda 6 wh from this service center. I brought my vehicle in a week ago because it had an engine light on and was not driving properly. It was a used Mazda 6 which was not purchased from them. Someone name Rich was the contact person and I could not get him to keep me informed about how the repairs were going and when they expected my car to be repaired? When I asked the first time they seemed to be irritated and told me I could take my car somewhere else to be serviced? Finally they told me I needed a part they had to order from someplace in Texas? I payed extra to have it sent express. I was never told when it arrived and my repair was put o hold be cause no one was there on weekends to do it. No one told me this? When I called them they told me they were working on it and would have it done that day. They finally contacted me that evening after i called twice and said the part they ordered was bent and they had to order a new one? I would have to wait another day for my car? Found it strange that they had another excuse after they supposed were installing the part all day? I have never experienced any customer service like this anywhere.........I have been without my car for a week. More
by LEWdesigner
August 14, 2021
Great experience with Mike Fresquez , he was very helpful & patient I would strongly recommend him to my friends. Glad he was my salesman he's good. & patient I would strongly recommend him to my friends. Glad he was my salesman he's good. More
by B Long
Employees Worked With
August 05, 2021
August 04, 2021
Great service staff! Always making sure my Miata is running well and looking great! After service, Jim Ellis Mazda will wash your car and my Miata looks like it's been detailed! Kudos to the wash te running well and looking great! After service, Jim Ellis Mazda will wash your car and my Miata looks like it's been detailed! Kudos to the wash team! More
by 3.whales
Employees Worked With
July 31, 2021
We had a wonderful experience buying our Mazda. Our salesman was very helpful in getting the car we wanted and answering all of our questions. The finance department was easy to work with as well. salesman was very helpful in getting the car we wanted and answering all of our questions. The finance department was easy to work with as well. More
by CX9 Lover
July 27, 2021
Love Hilton goes beyond expectation, friendly, honest, no pressure whatsoever. I will recommend him anytime, he does know the Mazda product. Satisfied customer...and also the man can multi-task. pressure whatsoever. I will recommend him anytime, he does know the Mazda product. Satisfied customer...and also the man can multi-task. More
by PILAR2261
July 26, 2021
Bilal Hefner was very professional , friendly never felt pressured. Excellent customer service. From the moment that I entered the dealership, he understood my needs, my budget and he exceeded all of my exp pressured. Excellent customer service. From the moment that I entered the dealership, he understood my needs, my budget and he exceeded all of my expectations from the sales point of. More
by Edouard
July 23, 2021
I've relied on Eddie Goins for many years. He's honest, very nice and has a great smile! I see he is the assistant service manager - I don't know when he was promoted but glad he was! very nice and has a great smile! I see he is the assistant service manager - I don't know when he was promoted but glad he was! More
by TLD
Employees Worked With
Other Employees :
Only name I know is Eddie Goines., Peter Uko, Rose Shuck, Maron Smith
