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Jim Hudson Lexus

Columbia, SC

4.9
3,908 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,908 reviews

May 12, 2023

Very friendly and professional staff. Tanner answered all my questions and gave me great advice. More

by L Atkinson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Comfortable waiting area with muchies. Should have brought my computer so I could do some things that I usually do at home. More

by kathyazarigian
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Mr. Terry Capers was awesome. He went above and beyond to ensure that I was comfortable and confident with my selection and decision to purchase my vehicle. More

by Lew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

Professional, courteous, and kind. Service is always prompt and precise. Appointments are a great help to busy people. More

by Wats3517
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Neat and clean. Very welcoming atmosphere. Everyone was very professional. I was impressed with my first of many more visits. More

by robert_powell
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2023

Always a pleasure to bring my LS 500 to get serviced, by Jim Hudson Lexus of Columbia!! My service advisor Erik Due is the best in the business. Thanks!!!!! More

by prenticegoodson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2023

I was trying to make a decision between two cars. Guess who won? The Costumer Service at Jim Hudson Lexus! Kyle Reed took care of us during the process. He was very helpful, kind and patient - rare More

by Rosa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Goley / Closing Mngr, Chris Friedah /Store Mngr.
May 09, 2023 -

Jim Hudson Lexus responded

Rosa, we are thrilled to hear that Kyle’s help and expertise made a difference in your car-buying experience at Jim Hudson Lexus of Columbia! We strive to make the process as enjoyable and stress-free as possible. Thank you for choosing our dealership and for taking the time to share your positive experience with Kyle.

May 08, 2023

I am very well pleased with service l receive from Jim Hudson Lexus. Since l live in Rock Hill l would rather drive to your dealership than to Charlotte. Tanner Carnes is a delight to work with because More

by Pcconnelly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimberly Daniels
May 10, 2023 -

Jim Hudson Lexus responded

We're thrilled to hear that you had a fantastic experience with Tanner and Kimberly! It's great to know that their knowledge of maintenance and exceptional customer service made such an impact on your visit. Safe travels!

May 06, 2023

Everything was great Service was great Service rep was great Waiting room area and workstation area was well stocked and made it easy for me to work while I wait More

by CDixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colby
May 08, 2023 -

Jim Hudson Lexus responded

We are delighted to hear that everything went great during your recent visit to Jim Hudson Lexus of Columbia. We're glad our service and service rep met your expectations and that you found our waiting area comfortable and convenient for work. Thank you for taking the time to share your feedback with us!

May 05, 2023

Very accommodating. Staff is very courteous and attentive to details and your needs. Very knowledgeable technicians. More

by Barbara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2023 -

Jim Hudson Lexus responded

Barbara, thank you so much for sharing your experience with Jim Hudson Lexus of Columbia! We hope to see you again next time!

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