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Jim Hudson Lexus

Columbia, SC

4.9
3,857 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,857 reviews

February 21, 2021

I've known Melvin for over 20 years. He is friendly, honest and straightforward in discussing service options. The dealership is responsive in scheduling service and arranging a loaner. Action speaks More

by jeric49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Hudson Lexus responded

Thanks for this amazing review in regards to Melvin. We appreciate you. Please let us know if you need anything else, we'd be happy to help!

February 21, 2021

Tanner did a great job...professional, friendly. My only criticism had nothing to do with him. It is the amount of time (roughly 3 hours) it took to do the work (replacing 2 TPS, 2 filters, general check up More

by Andi.lopic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 22, 2021 -

Jim Hudson Lexus responded

Thank you for sharing this feedback. We apologize for the delay you experienced and appreciate your patience throughout this process. It's great to hear that you received professional service from Tanner, and we look forward to assisting you in the future. Julie Plyler - Customer Relations Manager - 803-754-9500

Feb 22, 2021 -

Jim Hudson Lexus responded

Thanks for the great review in regards to Tanner. Please let us know if you need anything else in the future!

February 20, 2021

I just wish Danil would change his name to Daniel, Danny, Don, David...I can never pronounce his name correctly! He has picked up our cars on numerous occassions at the house and always leaves us with a loa More

by Kenyon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darryn Russ
Feb 22, 2021 -

Jim Hudson Lexus responded

Thank you for the great review and for being such a great customer. We appreciate you and look forward to your next visit.

February 20, 2021

Ask for Ashley, she is the best! She made the process really smooth. Ashley was very thorough and knowledgeable. It was a great experience! I will refer family and friends. More

by MP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashley Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Ashley took such good care of you here at Jim Hudson Lexus of Columbia, and we will certainly let her know that you appreciate her help. It means a lot to know that you will refer us to others, and we hope to see you again sometime!

Feb 21, 2021 -

MP responded

Thank you!

February 19, 2021

Love her! Great attitude with a willingness to help. Definitely would buy another car, if I had more money haha. You can tell she enjoys being part of the team. More

by Phyllicheeze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Mack
Feb 19, 2021 -

Jim Hudson Lexus responded

Thank you for your business and great recommendation of our team! We are proud to have you as a Jim Hudson Lexus of Columbia customer and wish you many safe miles in your new car!

February 19, 2021

Brandy has a great attitude and great customer service as well. She is very knowledgeable and answered all questions that I had. Kudos to Jim Hudson Lexus for hiring such a great employee More

by darylkeithjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandy Mack
Feb 19, 2021 -

Jim Hudson Lexus responded

Daryl - Thank you for taking the time to review us! We are proud to have earned your business and happy to hear that Brandy went above and beyond to assist you. Drive safely, and we hope to see you again at Jim Hudson Lexus of Columbia!

February 19, 2021

Nakiaha did a great job of explaining all of the features and buttons on my new Lexus! She listened attentively and responded with well thought out answers. Giving me different scenarios when certain things More

by krissykay52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nakiaha Roberts
Feb 19, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Nakiaha provided the knowledgeable and accommodating service we pride ourselves on here at Jim Hudson Lexus of Columbia, and we will certainly let her know that you appreciate her help. We hope that you continue to enjoy your new vehicle!

February 19, 2021

I received the outstanding service and friendly interaction that I have come to expect from Jim Hudson Lexus. I am never disappointed. Thank you very much. More

by Ron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2021 -

Jim Hudson Lexus responded

Ron, thank you for the review! We couldn't be more grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and it means a lot to know that we have earned your trust and business. We look forward to your next visit!

February 19, 2021

Lalo, my sales rep was very helpful and knowledgeable. Very understanding for my situation. His professionalism and compassion was instrumental in making this an enjoyable unplanned transition. More

by Karimah_vira@comporium.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
Feb 19, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We appreciate the kind words about Lalo and will be sure to pass them along. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Jim Hudson Lexus of Columbia for your first oil change!

February 19, 2021

Very friendly and knowledgeable about Lexus. Answered all of my questions too! Very professional also. Really educated me about all the features my new Lexus has. More

by grlgrl1128
Recommend Dealer
Yes
Employees Worked With
Nakiaha Roberts
Feb 19, 2021 -

Jim Hudson Lexus responded

We are thrilled that our team provided such friendly, informative service during your purchase. Thank you for giving Jim Hudson Lexus of Columbia your business and five-star review. We hope you are loving your new car!

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