Back

Jim Hudson Lexus

Columbia, SC

4.9
3,865 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
Contact Dealership

328 Killian Rd

Columbia, SC

29203

Directions

By Type

Showing 3,865 reviews

December 26, 2020

Great service but a little pricey for the work that was done. Service writer was very nice and right on time. Waiting room was very nice. More

by Dkhwl1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us this review and feedback. We do strive for competitive pricing here, and I will be sure to share this with my team. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

December 24, 2020

Excellent reception area. Customer service rep was very nice and informative. thorough explanation was given. Loved the car wash! Didn’t find anything wrong but I feel safe knowing that it was checked. More

by Cheryl hunter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 25, 2020 -

Jim Hudson Lexus responded

Cheryl - Thank you for taking time to share this feedback about our service and facilities! We are so happy to hear that you feel confident out on the roads after your visit. Enjoy your weekend!

Dec 25, 2020 -

Cheryl hunter responded

👍

December 24, 2020

Excellent and prompt service; patient with us as we worked out the deal and details. Came out to us,we never had to go into .the dealership. More

by rcwfvw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Jim Hudson Lexus responded

It's great to hear that your buying process went smoothly, quickly, and safely. Thank you so much for choosing Jim Hudson Lexus of Columbia! We wish you many safe miles in your new vehicle.

December 24, 2020

The purpose for my visit was for a 40,000 mile service. The process was easy from scheduling the appointment, dropping off my car, having the service that would be performed explained to me, picking up/dr More

by Suzy*q2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Jim Hudson Lexus responded

Thank you for trusting Jim Hudson Lexus of Columbia to get the job done. We're committed to providing excellent service and it is great to see that came through to you. Our team looks forward to working with you next time!

December 23, 2020

My Lexus had a very odd problem which was difficult to diagnose. Tony, Melvin and many of the technicians worked very hard to determine what was causing the issue. Tony went above and beyond what any norm More

by Vlwilliamson2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Locklear
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Schoen, Tim Cumalander and Lenwood Woodbury
Dec 23, 2020 -

Jim Hudson Lexus responded

Thank you for reviewing us! It is excellent to hear that Tony, Melvin, and the team went above and beyond to get you back out on the roads safely. We appreciate you trusting Jim Hudson Lexus of Columbia with your business and are wishing you many happy miles down the road!

December 23, 2020

As always our buying experience was exceptional. Anita was extremely easy to deal with and up front with everything. The young woman who went over our car was very thorough and took her time which was rea More

by cclinic
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Jim Hudson Lexus responded

We can't thank you enough for your repeated business! It is gratifying to hear that Anita made your purchase process so easy and thorough. Your business means a lot to our team here at Jim Hudson Lexus of Columbia and we congratulate you on your new car. Thank you and happy holidays!

December 23, 2020

Sam did an excellent job helping me when I came in. We had awesome conversation in regards to how amazing Prince, or the artist formerly known as, is. He answered any questions I had about my vehicle and More

by Notleb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us a review! We are so glad Sam took such good care of you here at Jim Hudson Lexus of Columbia, and we will be sure to let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!

December 22, 2020

I really like how customer oriented they are at Jim Hudson ‘s. I like being able to pay before I go to pick up The car. It also means a lot that I can get a loaner if needed. More

by jocelclarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2020 -

Jim Hudson Lexus responded

This is a fantastic review. Thanks from the entire team at Jim Hudson Lexus of Columbia!

Dec 23, 2020 -

jocelclarks responded

My review was sincerely meant and I appreciate your efforts and helping me in my car’s repair.

December 21, 2020

My experience with Jim Hudson Lexus was the best experience. They made sure all of needs were met with the best customer service from the dealer to the managers and everyone else that was involved i More

by Agladson3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Jim Hudson Lexus responded

Thank you for your glowing review of our team at Jim Hudson Lexus of Columbia! We are honored to receive your business and your five stars. Have a happy and healthy holiday season!

December 21, 2020

Great experience with Erik Due. Very courteous and friendly. Everything handled in a very professional manner. He assured me that my car would be taken of . More

by Grinnie45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2020 -

Jim Hudson Lexus responded

Thank you so much for visiting us at Jim Hudson Lexus of Columbia! We are happy to hear that Erik could ensure that all of your concerns were properly addressed. Enjoy your day!

...
197
...