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Jim Hudson Lexus

Columbia, SC

4.9
3,910 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,910 reviews

August 12, 2020

My dream car purchase Purchasing an automobile can be anxiety provoking and stressful. This experience was no exception as I needed to be able to trust that I was getting t More

by Temeia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2020 -

Jim Hudson Lexus responded

Temeia, thank you for taking the time to leave us a review! We are so glad you enjoyed working with our team at Jim Hudson Lexus of Columbia, and we will certainly let Terry know that you appreciate his help. We are proud that we made the experience as stress-free as possible for you, and we hope that you continue to enjoy your Lexus LS 460!

August 10, 2020

The team at Jim Hudson Lexus is awesome!Everyone is The team at Jim Hudson Lexus is awesome! Everyone is courtesy and willing to help. My recent car purchase experience was exceptional: Miss Ja More

by Mirra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mclaughlin, Jasmine Foreman, Christian Jackson
Aug 10, 2020 -

Jim Hudson Lexus responded

Mirra, thank you for taking the time to leave us a review! We are so glad Jasmine, Christian, Sam, and Robert took good care of you here at Jim Hudson Lexus of Columbia. We will certainly share your kind words with them, and we hope that you continue to enjoy your newly purchased vehicle!

August 10, 2020

First Lexus purchase. Those of us that are Lexus naive should have been provided guidance as to the differences in amenities or packages such as “base, premium or luxury. “ Education is always meaningfu More

by djmdorn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
Aug 12, 2020 -

Jim Hudson Lexus responded

Thank you for taking the time to leave us this feedback. I would be more than willing to discuss the differences in amenities and packages with you if there remains any confusion. Please don't hesitate to give me a call. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

August 08, 2020

A Cut Above I have entrusted this dealership with maintaining our automobiles for many years. Although, we have not always purchased our vehicles from Jim Hudson More

by tophop2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2020 -

Jim Hudson Lexus responded

Thank you for the 5-star review! We are grateful to have you as a customer here at Jim Hudson Lexus of Columbia, and it is always a pleasure to service and maintain your vehicles. We look forward to your next visit!

August 07, 2020

Always the Best Service! Best Service department ever! Broken windshield. The team at Jim Hudson Lexus got me right in and did the job when others couldn't. They never disa More

by JohnLogan52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey Pouge
Aug 07, 2020 -

Jim Hudson Lexus responded

Hi John, thank you for stopping by to leave Jim Hudson Lexus of Columbia a 5-star review. We're grateful for your confidence in us and are happy to hear that your vehicle's windshield is fixed. Safe travels!

August 06, 2020

Greeted warmly, asked for & received a loaner to use while my car was worked on. Great customer service! Everyone I saw was friendly & efficient in way things were handled. More

by Beckday
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2020 -

Jim Hudson Lexus responded

Thank you for the 5-star review! Providing friendly and efficient service is always the goal here at Jim Hudson Lexus of Columbia, and it means a lot to know that we made it happen for you. We look forward to your next visit!

August 06, 2020

Awesome I have consistently been pleased with the service provided through Jim Hudson Lexus. The staff is friendly and very professional. Most recently, I More

by morgan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shannon Stratford, Brooke Armstrong
Aug 06, 2020 -

Jim Hudson Lexus responded

Morgan - It means a lot that you can depend on our Service Department for excellent service, every time. It's great to hear that Erik was able to assist with your recent concerns and get you back on the road quickly. Thank you for your support!

August 06, 2020

very good good good good good very good good very good good very good good good very good please cut your remarks down t More

by pgshall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2020 -

Jim Hudson Lexus responded

Thank you for the 5-star review! It was our pleasure to work with you here at Jim Hudson Lexus of Columbia, and we hope to see you again sometime!

August 05, 2020

great service When I am in town I bring my Lexus here for service. Joey has excellent customer service.. My car and I are well taken care of. More

by rdaumk
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Aug 05, 2020 -

Jim Hudson Lexus responded

Thank you for the 5-star review! We are happy to hear that you enjoy working with Joey and our team at Jim Hudson Lexus of Columbia, and we look forward to your next visit!

August 05, 2020

Getting a loaner is easy . Service is always efficient and seamless. They send you pictures of your car while it is being serviced . You can also pay online before you pick up your car. More

by Maria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2020 -

Jim Hudson Lexus responded

Hi Maria - Thank you for your confidence in our service team! It is wonderful to hear that your experiences working with us have been so efficient and worthwhile. We truly appreciate your business and hope to see you back at Jim Hudson Lexus of Columbia next time!

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