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Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
4,025 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 4,025 reviews

August 23, 2020

Excellent service and follow up.car was cleaned and washed. Service video sent to show me the status of the point checks and oil change. More

by cathijsnyder
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2020 -

Jim Hudson Lexus responded

Thank you so much for coming to Jim Hudson Lexus of Columbia for your auto service needs! We are glad to hear that our video update was helpful to you. Enjoy your week!

August 22, 2020

We were very pleased with our overall experience , very professional staff and a beautiful facility . Kimberley was most helpful . We would highly recommend giving Jim Hudson Lexus a try if you are in the More

by mike.armitage
Recommend Dealer
Yes
Employees Worked With
Kimberly McCaw
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Aug 24, 2020 -

Jim Hudson Lexus responded

Mike, thank you for the 5-star review! We are so glad you enjoyed working with our team at Jim Hudson Lexus of Columbia, and we will certainly let Kimberely know that you appreciate her help. We hope to see you again sometime!

August 21, 2020

All areas clean. Nice welcome. Temperature machine very efficient. Shannon friendly efficient and estimated time complete job very close. Text showing car inspection excellent. All contacts efficient. More

by Jim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
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Aug 21, 2020 -

Jim Hudson Lexus responded

Jim, thank you for the review! It was our pleasure to assist you here at Jim Hudson Lexus of Columbia, and we will certainly let Shannon know that you appreciate the help. If you ever need anything else, don't hesitate to come back and see us again!

August 19, 2020

I took my Lexus 350 GX in for service and as always was greeted well and was provided a loaner auto to be able to complete my day of work. The entire staff is very professional and makes you feel welcome. More

by iapdem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
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Aug 19, 2020 -

Jim Hudson Lexus responded

Thank you for your confidence in us! We're proud to have earned your loyalty at Jim Hudson Lexus of Columbia and are thrilled to hear that our team makes sure your visits live up to our high expectations. See you during your Lexus GX's next service appointment!

August 18, 2020

Great dealership to do business with as I have leased and bought vehicles for 20 years at Jim Hudson Lexus as well as using the excellent service department. More

by jesse.bazemore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2020 -

Jim Hudson Lexus responded

Jesse - Thank you so much for being a loyal Jim Hudson Lexus of Columbia customer. We are thrilled that you've been able to count on us for all your auto service needs for the past 20 years - wow! We truly appreciate your support and look forward to our continued relationship.

August 18, 2020

Very friendly and professional service. Erik did a great job! I was very pleased with the work that was done. I would highly recommend their service. More

by Bill K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2020 -

Jim Hudson Lexus responded

Thanks for the five-star review, Bill! We're glad to hear that Erik delivered such quality service. We're grateful for your business here at Jim Hudson Lexus of Columbia!

August 17, 2020

Excellent staff and service. Staff is always polite and accommodating and they do an a great job with our cars. Daniel always goes above and beyond and why we will always go to Jim Hudson’s dealerships fo More

by Embiotech
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 17, 2020 -

Jim Hudson Lexus responded

Thank you for the kind words about our wonderful staff! It is great to hear that they went above and beyond to deliver such a great service experience. We appreciate your business and hope to earn it again down the road! - The Jim Hudson Lexus of Columbia Team

August 17, 2020

Terry made my car buying experience flawless with excellent service. I sincerely felt like a VIP. I will definitely buy from Jim Hudson lexus and Terry Capers again More

by Swilson570
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
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Aug 17, 2020 -

Jim Hudson Lexus responded

We are so happy to hear that you had such a great experience at Jim Hudson Lexus of Columbia! Thank you for sharing and for trusting us with your business. Enjoy the new car!

August 16, 2020

These folks know something about customer focus. Sales people were very friendly and accommodating, as were the managers and business people. This dealership does a great job in representing the Lex More

by abroyles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Church
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Aug 17, 2020 -

Jim Hudson Lexus responded

Thank you for the 5-star review! We are so glad our team provided the friendly and accommodating service we pride ourselves on at Jim Hudson Lexus of Columbia, and we hope to see you again sometime!

August 16, 2020

I have been to the dealership several times, and the staff is always helpful, kind and courteous. The dealership is clean and comfortable. Very nice. More

by Sweet Tee
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 17, 2020 -

Jim Hudson Lexus responded

This review made us smile! We love hearing that you have had such great experiences at Jim Hudson Lexus of Columbia. Thank you for taking the time to share and we hope to see you again down the road!

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