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Jim Hudson Lexus

Columbia, SC

4.9
4,025 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 4,025 reviews

July 22, 2020

Exceptional Service Excellent customer service. My advisor, Melvin Alston, is always very pleasant and open with me as to what service my car may require. The atmospher More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Jim Hudson Lexus responded

Hi Sandra - Here at Jim Hudson Lexus of Columbia, it is our priority to make the service process as friendly and transparent as possible. It is so great to hear that Melvin was able to do just that! Thank you so much for the five star review and we hope to work with you again sometime!

July 22, 2020

I absolutely love the Jim Hudson Lexus store and everyone there. Making my car buying experience so smooth and the atmosphere there is just so incredible and inviting. Thanks Jim Hudson you have a customer f More

by braggphillips
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman, Jade Jones, Shannon Stratford
Jul 22, 2020 -

Jim Hudson Lexus responded

Thank you for the 5-star review! We are so glad you had a great experience working with our team at Jim Hudson Lexus of Columbia, and we hope that you continue to enjoy your newly purchased vehicle!

July 22, 2020

Lexus Recall As much as I didn't want to be inconvenienced with having to bring my car in for a recall, I was very impressed by the quality of service I received. More

by tcheifer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Jul 22, 2020 -

Jim Hudson Lexus responded

We understand that the car servicing process can be challenging and we are happy to hear that our team made it easier. Thank you for the kind words about Joey and our facilities! If any future concerns should arise, our Jim Hudson Lexus of Columbia team will be here to help.

July 22, 2020

By far the most enjoyable and painless car buying experience I have ever had. JJ is the sort of honest, no-nonsense dealer I pray to work with when I walk into a dealership. Thank you JJ for hooking More

by allierader44
Recommend Dealer
Yes
Employees Worked With
Sam McElveen, Jade Jones
July 22, 2020

Great Service Great customer service. Easy and efficient. Easy to work with, car and customer service was great. Had a loaner vehicle ready upon my arrival. Wou More

by dgomez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Pouge
Jul 22, 2020 -

Jim Hudson Lexus responded

Thank you for the review! Providing our customers with efficient and friendly service is always the goal at Jim Hudson Lexus of Columbia, and it means a lot to know that we made it happen for you. We look forward to your next visit!

July 22, 2020

Always provide excellent service. Provide courtesy service with call backs. Customer service is always on point. Melvin Alston have been our service agent for years. Keep up the good work. More

by willie m leathers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Jim Hudson Lexus responded

Willie, thank you for sharing your wonderful feedback for the Jim Hudson Lexus of Columbia team. Customer service is our priority so it is great to hear that Melvin consistently takes care of you. We look forward to seeing you during your next visit!

July 19, 2020

Excellent car buying experience! Allen provided excellent customer service and NO pressure . He listened to what i wanted, and showed me several vehicles that were perfect and fit More

by hdbrooks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Afshari
Jul 20, 2020 -

Jim Hudson Lexus responded

It makes us smile to hear that Allen helped you get into the right car at the right price. Thank you for the wonderful feedback! All of us at Jim Hudson Lexus of Columbia are glad to have you as a customer and hope to see you for your first oil change.

July 19, 2020

Quality Service Reliable and on time service. My service advisor was upfront with what the cost and time required for the service performed. The staff has always be More

by Steven W.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Jim Hudson Lexus responded

Hi Steven, thank you for trusting the Jim Hudson Lexus of Columbia team to get the job done. We are committed to offering exceptional service and I am happy to hear that came through to you! See you next time.

July 19, 2020

Great service from beginning to end. Jade Jones made the experience fast and easy. Excellent customer service!! Would definitely recommend Jade Jones and this dealership to anyone looking to purchase a vehi More

by Bbundy
Recommend Dealer
Yes
Employees Worked With
Jade Jones
Jul 20, 2020 -

Jim Hudson Lexus responded

Thank you for reviewing Jim Hudson Lexus of Columbia! It is our goal to provide fantastic customer service and we're pleased to hear that Jade hit the mark. Congratulations on the purchase of your vehicle and safe travels!

July 19, 2020

Excellent Car Buying Experience All around great customer service. Terry Capers was very helpful and a pleasure to work with. Best car buying experience would highly recommend this More

by Terri B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Jim Hudson Lexus responded

Terri - For you to say that you had your best car-buying experience at Jim Hudson Lexus of Columbia makes our day! Thank you for such wonderful feedback about Terry and our team. We hope that you are enjoying your new vehicle.

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