Jim Hudson Lexus

Sam was great - very helpful! I waited on my car to be serviced and was in and out quickly. Will request him as my Advisor on my next visit! serviced and was in and out quickly. Will request him as my Advisor on my next visit! More

I had a wonderful experience with Ron Best as my sales guy. Ron was very patient with me and my questions, he reassured me during the sales process and did an awesome job explaining the features of the ca guy. Ron was very patient with me and my questions, he reassured me during the sales process and did an awesome job explaining the features of the car to me. I would recommend Ron to other people looking for a Lexus vehicle. More

Routine Oil Change Dealership worked to schedule and make the wait pleasurable in the customer lounge. They completed the oil change in approximately 1 hour and 15 minu Dealership worked to schedule and make the wait pleasurable in the customer lounge. They completed the oil change in approximately 1 hour and 15 minutes. More

Service Very good but in my last two times I was forced to spend 3 hours just for oil change. Last time I had an appt, I waited for 2hrs and 42 minutes at Very good but in my last two times I was forced to spend 3 hours just for oil change. Last time I had an appt, I waited for 2hrs and 42 minutes at the end I was told that appt was not necessary and this time they asked me if I had and appt of course I did not and I waited 2hrs and 37 minute iwork on the timing without shortcourting the service quality. More

Maintenance appointment Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed whe Made an appointment for the maintenance work. From the beginning to end, everything went smooth, fast and very professional. Eric kept me informed when the work took longer than anticipated, which was highly appreciated because it gave us time to go have lunch and come back to pick up the car. Very pleasant experience all together, specially the note I found in my car from Zachary who actually serviced the car. Thank you all! More

Jim Hudson Lexus in Columbia, South Carolina, always treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous treats the customer well. The sales people are well-informed and Shaun in the service department was courteous and helpful while answering numerous questions about my car. He explained the importance of vehicle maintenance (oil changes) as we live in a state with a lot of heat and humidity and because I drive few miles regular maintenance is very important. I can always tell the difference in the way my car drives after maintenance. More

Melvin did a great job of taking care of me in a timely mann It is a very attractive place to have to wait for your car.. I like everything about it. What is there not to like!! And great refreshments! It is a very attractive place to have to wait for your car.. I like everything about it. What is there not to like!! And great refreshments! More

Was running about 15 minutes late. When I arrived, one of the driver's asked what I needed today. I informed them that I had a service appointment. They checked and said someone would be with me shortly. Pro the driver's asked what I needed today. I informed them that I had a service appointment. They checked and said someone would be with me shortly. Probably had s 2-3 minute wait prior to be waited on. Once Mr Weih waited on me he completed everything in a timely and professional manner. Received a loaner car. Car was ready when promised, clean and in good condition.1st service, rotated tires and checked fluids didn't change oil due to mileage of approximately 3600 miles. Overall satisfied, definitely would recommend. More

Great Customer Service!!!! The older African American gentleman that washes and clean out the vehicles is absolutely Awesome! he was very concerned about customer satisfaction. The older African American gentleman that washes and clean out the vehicles is absolutely Awesome! he was very concerned about customer satisfaction. I give him 5 stars as well!!!!! More

Red Bow Happiness Wow. Yes I am starting this review with a great big red bow on my experience buying a car at this dealership from Mark Wickham. It was so refreshing Wow. Yes I am starting this review with a great big red bow on my experience buying a car at this dealership from Mark Wickham. It was so refreshing to deal with someone who allowed us the time to make a very important decision buying our first Mercedes Benz GLE. It was a big decision for us and we were thankful we were not pressured in any way or bullied like we felt we were treated at another dealership. We visited dealerships in Augusta, Greenville and Columbia and the buying experience at Jim Hudson in Columbia is the best by far! Mark knows how to listen to his customers and answer questions when required. Hopefully, Mark is training your sales staff on how to make the car buying experience a good one from beginning to end. Linda and I can not say enough how much we enjoyed, yes, enjoyed buying our car from Jim Hudson. And let me express how thrilled my wife was to go out to get in her Mercedes Benz and see it sparkling and gleaming with a huge red bow on top. I've never never experienced that before in all my 30 years of car buying. More