Jim Hudson Lexus

Wonderful Because everyone is so very helpful and alway very aware of your presents! When you call or come in they are always very helpful! Listen to what you Because everyone is so very helpful and alway very aware of your presents! When you call or come in they are always very helpful! Listen to what you are saying and answer with knowledge More

Excellent It was a good experience with the service I receive thank you.I will recommend my friend and to this delarship again thank you and again thank you. It was a good experience with the service I receive thank you.I will recommend my friend and to this delarship again thank you and again thank you. More

Personal attention Unlike many dealerships, this one actually shows you that they appreciate you and your business. Not just lip service, but personal customized servic Unlike many dealerships, this one actually shows you that they appreciate you and your business. Not just lip service, but personal customized service for your individual needs. They made me feel special. More

Awesome Experience! Easy, pleasant experience and exceptional customer service! I would highly recommend Jim Hudson Lexus, especially Juan! I appreciate his attention to Easy, pleasant experience and exceptional customer service! I would highly recommend Jim Hudson Lexus, especially Juan! I appreciate his attention to detail and ability to make a usually stressful / frustrating process so smooth! More

My ES350 service Melvin Alston was my service consultant and he exhibited a customer focused attitude. I arrived early for my appointment and Melvin processed me in a Melvin Alston was my service consultant and he exhibited a customer focused attitude. I arrived early for my appointment and Melvin processed me in ahead of the 7am opening - I really appreciated that. I explained some issues with my ES350 and Melvin recommended a wheel alignment and now my 2011 rides as good as the first day I purchased it. He didn't give me the feeling he was trying to sell me something I didn't need. During the inspection, the Technician found a nail in my tire and Melvin sent me a video of the damage. I thought that was sooooo cool and professional. During my conversation with Melvin, I expressed a desire to own a BMW as my next car but after talking with him, I was convinced to stay with Lexus because he was expressing some of the exact cons others have expressed. VERY GOOD SERVICE!!!! More

Great visit The addition of messaging and video updates during the service is out of this world!!!! it is a great innovation and I was pleased to be updated while The addition of messaging and video updates during the service is out of this world!!!! it is a great innovation and I was pleased to be updated while waiting. More

Personalized Service From the time I drove my car into the bay, until I was escorted to my vehicle, I received personalized, high quality service. At Jim Hudson Lexus o From the time I drove my car into the bay, until I was escorted to my vehicle, I received personalized, high quality service. At Jim Hudson Lexus of Columbia, you feel like a valued guest - not a customer. My service rep., Sam, did a great job at meeting my needs, and had several 😁. I also appreciated the added feature of an audio assessment. I felt like I was right there with the maintenance specialist. Thank you Sam! Jim Huson Lexus is privaledge to have you! Til next time, keep up the excellent service! Mirra Cleveland 🤗 More

Always excellent I had an appointment Melvin, but he was very busy. Sam addressed all of my needs and set up my maintenance schedule and kept me informed. Excellent I had an appointment Melvin, but he was very busy. Sam addressed all of my needs and set up my maintenance schedule and kept me informed. Excellent job. Keep up the good service. More

Professional and Personal experience The Lexus ES 350 sales itself but Mark and Anita were so patient in answering a multitude of questions and helping me narrow and make a final decisio The Lexus ES 350 sales itself but Mark and Anita were so patient in answering a multitude of questions and helping me narrow and make a final decision. More

The Jim Hudson Lexus Experience I dropped my LS 500 off for service and I must say that my service technician Danil Weih was the most pleasant guy that I have met in a long time. He I dropped my LS 500 off for service and I must say that my service technician Danil Weih was the most pleasant guy that I have met in a long time. He kept me posted with a video of the repairs that were being completed on my vehicle they text messages. That way I was updated throughout the entire repair process. Great service guys!!! More