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Jim Hudson Lexus

Columbia, SC

4.9
3,323 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,323 reviews

December 28, 2022

They were knowledgeable and helpful with me and my appointment. The hospitality and facility was nice and clean and snacks were plentiful. Tanner was awesome!! He's my guy. More

by Mr . White
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Jim Hudson Lexus responded

Thank you for this great review of Jim Hudson Lexus of Columbia. We are thrilled to hear that Tanner and the team provided amazing service. Your support means the world to us!

December 26, 2022

LaLo went out of his way to ensure we were satisfied with our purchase. Great experience! More

by bethany.honeycutt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
Dec 27, 2022 -

Jim Hudson Lexus responded

Thanks for the great review of Lalo and our team here at Jim Hudson Lexus of Columbia! We appreciate it!

December 22, 2022

Lalo Bellamy is an excellent salesman. He is articulate, knowledgeable, and through. He followed up with us after we arrived home in another state. We love the car and appreciate Lalo. More

by Sandra Council
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
Dec 23, 2022 -

Jim Hudson Lexus responded

We appreciate the great review, Sandra! We will be sure to give Lalo a shout-out for his great help. We thank you for your business and wish you safe travels ahead! -- Jim Hudson Lexus of Columbia

December 21, 2022

When I arrive he’s always nice and makes the experience satisfying. The workers are always welcoming. More

by Kenneth Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Jim Hudson Lexus responded

Thank you for the 5-star review, Kenneth! We are grateful to have your trust and business.

December 21, 2022

Great customer service from everyone that I interacted with! They did a great job of keeping me updated the entire time my car was being serviced. More

by Jess.c.rog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Jim Hudson Lexus responded

Thanks for this kind review of Jim Hudson Lexus of Columbia, Jess! We are here to help with any of your service needs. Happy holidays!

December 19, 2022

Kyle was awesome to work with! Kyle has great customer service and very responsive during the car buying process. Would definitely use him again and refer him to friends and family More

by Andrew V.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Jim Hudson Lexus responded

It's great to hear that Kyle took such great care of you! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your experience. Safe travels ahead!

December 15, 2022

First time buying my Lexus from a dealership and they treated me and my husband like family. I’m extremely happy with my purchase and can’t wait to put the word out on how well there customer Service’s a More

by Latisha & Harold Riley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lalo Bellamy
Dec 15, 2022 -

Jim Hudson Lexus responded

Thank you for this great review of Jim Hudson Lexus of Columbia, Latisha and Harold. We are glad to have you as part of the Lexus family!

Dec 15, 2022 -

Latisha & Harold Riley responded

We greatly appreciate it

December 15, 2022

My car buying experience at Jim Hudson Lexus was very pleasant. Lalo did a phenomenal job of guiding me through the process. His professionalism was exceptional. I look forward to working with Lalo again More

by Pete
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lalo Bellamy
Dec 15, 2022 -

Jim Hudson Lexus responded

Pete, it makes us smile to hear that Lalo and our team at Jim Hudson Lexus of Columbia provided you with a fantastic purchasing experience. Thank you for your feedback and we can't wait to see you again!

December 13, 2022

My wife and I purchased a Lexus from Jim Hudson Lexus dealership in December 2022. Our visit was like no other car buying experience we have ever had. We were greeted by Darryn Russ on arrival and from More

by kcruse
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We are thrilled to hear that you and your wife found the right vehicle working with Darryn and the Jim Hudson Lexus of Columbia team. Congratulations on your purchase, and we hope to see you back again down the road!

December 11, 2022

Normally my experience is excellent whenever I visit the dealership. However, this time my encounter left a lot to be desired. The interior of my vehicle was left dirty and smeared. I have light interior so More

by Abetheagrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Jim Hudson Lexus responded

I am so sorry to hear that your vehicle was not returned to you in the condition you had hoped. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing thorough and cleanly care. I'd like to step to see if I can help make things right. If you are willing, please consider giving me a call. We are unable to call you as the nickname on the review does not pull up in our records but we always want to make it right and find a win/win. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

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