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Jim Hudson Lexus

Columbia, SC

Overview
Employees
Reviews
Vehicles
4.9
3,344 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2023. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,344 reviews

December 11, 2022

Normally my experience is excellent whenever I visit the dealership. However, this time my encounter left a lot to be desired. The interior of my vehicle was left dirty and smeared. I have light interior so More

by Abetheagrant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Jim Hudson Lexus responded

I am so sorry to hear that your vehicle was not returned to you in the condition you had hoped. We certainly expect more for our valued guests, and I will be sure to discuss your feedback with my team to ensure we are providing thorough and cleanly care. I'd like to step to see if I can help make things right. If you are willing, please consider giving me a call. We are unable to call you as the nickname on the review does not pull up in our records but we always want to make it right and find a win/win. Thank you, Julie Plyler - Customer Relations Manager - 803-754-9500

Helpful
December 09, 2022

My experience at Jim Hudson is always a positive one because of Shaun. He is accommodating, always smiling and efficient at his job. More

by Deborah, customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Deborah, customer responded

Jim Hudson is the only place I take my Lexus for service. Shaun always takes care of my Lexus, always explains costs and always does it with a smile on his face.

Dec 12, 2022 -

Jim Hudson Lexus responded

Thank you for your review of Jim Hudson Lexus of Columbia. We are happy to hear that the team was accommodating, helpful, and nice to work with. We appreciate your feedback about Shaun!

Helpful
December 09, 2022

Dave was amazing! It was a truly amazing experience. I highly recommend Jim Hudson. Definitely will be back again. More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Patterson
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Dec 09, 2022 -

Jim Hudson Lexus responded

Thank you for this great review of Jim Hudson Lexus of Columbia, Dave! We look forward to working with you again down the road.

Helpful
December 08, 2022

As always the service is excellent and my advisor Mr. Melvin Alston was very professional and informative. More

by murrelbigger27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Jim Hudson Lexus responded

We appreciate the 5-star review of Melvin and our team! Thank you! We hope to see you again soon here at Jim Hudson Lexus of Columbia!

Helpful
December 05, 2022

Kyle is a very compassionate salesman. And it was genuine from the start. I was very impressed with his professionalism, and would recommend him to anyone that is in the market for a new More

by linda.crocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Jim Hudson Lexus responded

Linda, it's wonderful to see such positive feedback for Kyle! We are lucky to have him on the Jim Hudson Lexus of Columbia team, and this review will make his day. Thank you for your support, and we hope to see you again down the road!

Helpful
December 05, 2022

Terry Capers is a very professional car salesman. When I contacted him, I indicated that I wanted a person that had my best interest when purchasing a vehicle and who would make sure that I was give More

by jafields49
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 05, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We are so glad to hear that you had such a successful purchase experience working with Terry and the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

Helpful
December 03, 2022

As usual, the experience with. Jim Hudson dealer is such a pleasant experience. Never duplicated any other place More

by Fredholbrook
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darryn Russ
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kennedy Bailey
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Dec 05, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back again down the road!

Helpful
December 01, 2022

Kyle Reed is a pleasure to work with. There was no sense of pressure to purchase from him. Kyle was friendly, personable, open, knowledgeable and honest. I would ask for him specifically More

by dtrad1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2022 -

Jim Hudson Lexus responded

Thank you for this great review of Jim Hudson Lexus of Columbia! We are thrilled to hear that Kyle has been a pleasure to work with. Your feedback means a lot to the whole team.

Helpful
November 28, 2022

Everyone there was professional knowledgeable and courteous and Terry my sales representative was the best More

by tcorleyt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Capers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We appreciate your support and hope to see you back again at Jim Hudson Lexus of Columbia. Safe travels!

Helpful
November 28, 2022

Kyle was wonderful to work with! This was our best car-buying experience because of his kindness and professionalism. He worked above and beyond for our transaction and I highly reco More

by Jessica McDevitt
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2022 -

Jim Hudson Lexus responded

Thanks so much for taking a moment of time to recommend Kyle and the Jim Hudson Lexus of Columbia team. We're happy that you went home in a car that is right for you, Jessica!

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