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Jim Hudson Lexus

Columbia, SC

4.9
3,849 Reviews
Welcome to Jim Hudson Lexus, Columbia. Ranked #1 in Customer Satisfaction for the Nation in 2024. We are a premier Lexus dealer proudly located in Columbia with a great inventory of used cars, trucks, vans and SUVs of nearly every make and model, certified pre-owned Lexus vehicles as well as the newest selection Lexus available. At Jim Hudson Lexus, Columbia you can find a passion for excellence in customer care along with high quality automobiles. Whether you visit our dealership for auto repair or maintenance, Lexus parts, car detailing or to purchase or lease a vehicle, we make it a priority to exceed your expectations.
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328 Killian Rd

Columbia, SC

29203

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Showing 3,849 reviews

August 24, 2023

Always superior service and extra care. Personal notes from employees, etc. I've never known a car dealership that operated with such class. Colby was a top notch service rep and Kyle in sa More

by Robin Embry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colby Emerson, Brooke Armstrong
Aug 25, 2023 -

Jim Hudson Lexus responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 24, 2023

Worst buying experience of my life. No one listened to what I wanted. It felt like someone trying to sell me a timeshare. I made mistakes and they took advantage. Will never purchase fr More

by Bigplay86
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chris Friedah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Capers
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2023 -

Jim Hudson Lexus responded

We appreciate your valuable feedback. Our team is dedicated to providing exceptional service, and we deeply apologize for not meeting your expectations. To address your recent experience, please feel free to reach out to Robert Yeomans at ryeomans@jimhudson.com

August 23, 2023

My sales person was AWESOME however my experience with the service representative has been disappointing with confusion and frustration More

by eugenia.kalipdirector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Due
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Hudson Lexus responded

We deeply regret the unsatisfactory encounter you had at our dealership. Our highest priority is ensuring customer contentment, and we are grateful for the important insights you've shared. Please reach out to Robert Yeomans at ryeomans@jimhudson.com to address your issue.

August 23, 2023

Nice, clean facility. Friendly and professional employees. Melvin is the best! Convenient locstion and service hours. More

by rubobwow52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Jim Hudson Lexus responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

August 23, 2023

This dealership was better than any dealership I have dealt with in the past. They made me and my family feel like royalty. More

by warrenstocker
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Counts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2023 -

Jim Hudson Lexus responded

It's truly wonderful to hear that your time at our dealership was exceptional!

August 22, 2023

Kyle was very responsive and returned e-mails and texts very quickly. He made himself available on the phone as well. We did half of this purchase in person and long distance as my wife went to SC to pick More

by sdfarmerdude
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Hudson Lexus responded

Thanks for the excellent review! We are so pleased to hear about your experience with Kyle and the team. Please let us know if you need anything.

August 22, 2023

Anthony Counts was terrific! The Lexus RX350 I purchased was my 3rd one. It's a dream car. I'd never settle for anything less. Jim Hudson Lexus was so accommodating to me from th More

by Phoebe
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Counts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Hudson Lexus responded

Thanks for the excellent review! We are so pleased to hear about your experience with Anthony and the team. Please let us know if you need anything.

August 22, 2023

Melvin was courteous, professional, knowledgeable and caring as he always is. Work on my care was doy properly. More

by lizziereeves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Hudson Lexus responded

Thank you for taking the time to share your excellent experience with Melvin! We are so happy they could help make your experience a breeze. Should you need anything, please don't hesitate to reach out.

August 22, 2023

Very informative and very professional. All concerns addressed. Notified of video when car when being worked on More

by Deltababe68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2023 -

Jim Hudson Lexus responded

We're grateful for your positive review. Should you require any assistance, please don't hesitate to reach out!

August 20, 2023

Mr Darian is the best person. Every time I come best service warm welcome. Love having my Lexus. More

by Pratima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2023 -

Jim Hudson Lexus responded

Your positive review is much appreciated. If you have any further needs down the line, please feel free to let us know!

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