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2,151 Reviews of Jim Hudson Lexus - Service Center
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July 23, 2020
Excellent offer This was my 5000 mile service. I was going to get a loaner vehicle but Danny told me it would only take about 1 1/2 hours so I stayed at the dealershi This was my 5000 mile service. I was going to get a loaner vehicle but Danny told me it would only take about 1 1/2 hours so I stayed at the dealership for the service to get done. It only took about 1 hour and I was in my way. The vehicle was cleaned. Everything was great. I was very pleased. Danny was very accommodating and provided great service. More
by mike
Employees Worked With
July 22, 2020
Great Service Great customer service. Easy and efficient. Easy to work with, car and customer service was great. Had a loaner vehicle ready upon my arrival. Wou Great customer service. Easy and efficient. Easy to work with, car and customer service was great. Had a loaner vehicle ready upon my arrival. Would recommend. More
by dgomez
Employees Worked With
Joey Pouge
July 22, 2020
Exceptional Service Excellent customer service. My advisor, Melvin Alston, is always very pleasant and open with me as to what service my car may require. The atmospher Excellent customer service. My advisor, Melvin Alston, is always very pleasant and open with me as to what service my car may require. The atmosphere is also pleasant if you are waiting for your vehicle to be serviced.. More
by Sandra
Employees Worked With
July 22, 2020
Lexus Recall As much as I didn't want to be inconvenienced with having to bring my car in for a recall, I was very impressed by the quality of service I received. As much as I didn't want to be inconvenienced with having to bring my car in for a recall, I was very impressed by the quality of service I received. Joey was great, the lounge was comfortable and the time I spent there went by quickly. More
by tcheifer
Employees Worked With
Joey Pouge
July 22, 2020
Always provide excellent service. Provide courtesy service with call backs. Customer service is always on point. Melvin Alston have been our service agent for years. Keep up the good work. service with call backs. Customer service is always on point. Melvin Alston have been our service agent for years. Keep up the good work. More
by willie m leathers
July 19, 2020
Quality Service Reliable and on time service. My service advisor was upfront with what the cost and time required for the service performed. The staff has always be Reliable and on time service. My service advisor was upfront with what the cost and time required for the service performed. The staff has always been courteous and the accommodations pleasant while waiting for my service to be performed. More
by Steven W.
Employees Worked With
July 18, 2020
Always the best experience. I have been a long time customer at Jim Hudson Lexus. I always return because everyone is wonderful and easy to work with. It's the people that make I have been a long time customer at Jim Hudson Lexus. I always return because everyone is wonderful and easy to work with. It's the people that make any organization what it is and JHL is the best! More
by Lynn Bottenus
Employees Worked With
July 17, 2020
10k Service Wonderful experience. Barry Frick and his team are amazing. This is my second Lexus vehicle but definitely not my last. This is the best dealership I Wonderful experience. Barry Frick and his team are amazing. This is my second Lexus vehicle but definitely not my last. This is the best dealership I have ever visited. More
by stipton
July 17, 2020
Awesome service and knowledge of their craft. I would definitely refer any and everyone who is looking for a great place to call home to visit Jim Hudson Lexington. definitely refer any and everyone who is looking for a great place to call home to visit Jim Hudson Lexington. More
by braggphillips
July 17, 2020
Excellent Reliable and on time service. Quick turn around. Excellent communication. The dealership offers in home pickup and drop off. They bring me a new mo Reliable and on time service. Quick turn around. Excellent communication. The dealership offers in home pickup and drop off. They bring me a new model Lexus to drive while they work on mine. This is the reason I bought a car at this dealership. More
by Skipper
Employees Worked With
