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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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July 10, 2020

Very happy with the service I received . Eric Due was my contact person and was very nice. He provided me with a courtesy car to drive while the recall part was fixed. More

by SUSAN SHEALY
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

Daniel is a Blessing he provided impeccable customer service. He made my experience at Lexus very pleasurable. He was polite, and knowledgeable. All of my questions were answered and I appreciate his pa More

by missburton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2020

Outstanding service, customer service And sales representative mark Wickham who I bought my vehicle with gave us excellent service we been your customer for 20 years. More

by Anil306
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Wickham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2020

Fast. Personable. Honest. Didn’t suggest repairs not needed. Excellent experience. Shannon was a pleasure to work with at every set of the process. Took the time to correct my online reservation. More

by Chapinsc
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
July 06, 2020

getting a recall fixed I love how Jim Hudson will call me about scheduling a needed service before I have a chance to call them. They are always on top of things! More

by jbw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shannon Stratford
July 06, 2020

Service visit. Was having trouble with my car cranking even after being charged. My battery had a bad cell and was replaced. I have had no problems since. More

by glockhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 05, 2020

Melvin Alston gives great Customer Service I really appreciate the service that I received at Jim Hudson. It was worth the drive and Melvin offered great service for my 2007 SC430. More

by karenbthompson
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
July 04, 2020

I am completely confident in their service and everyone is so professional. Shaun made sure that any areas that needed to be checked were noted. More

by jackieo
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 03, 2020

Everyone in the Service Department is very kind & attentive. We bought our GX 460 from Ron Best back in November 2019. He was extremely helpful and courteous. It was the most pleasant car buying experience I'v More

by mccox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Best
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ashley Blair and Frank (technician)
July 03, 2020

Outstanding Service "Try us once, and you'll never forget" is not just a slogan at Jim Hudson Lexus. It's a fact. This dealership provides the best customer service I hav More

by Jim1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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