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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,151 Reviews

2,151 Reviews of Jim Hudson Lexus - Service Center

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July 05, 2022

It’s always nice to have people who know what they are doing take care of your vehicle. All points are checked in a timely manner. More

by christinebw76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2022 -

Jim Hudson Lexus responded

Thank you, Christine, for supporting Jim Hudson Lexus of Columbia with your five stars! We are so glad you feel confident in our team. Until next time!

June 24, 2022

5 star service when I purchased my new lexus and my first service was equally as good. Danny Chupek was professional and personable as well. Definitely new I was going to be taken care of from the minute I More

by Stephon_29010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Jim Hudson Lexus responded

Stephon - Thank you so much for the glowing review! We are delighted to hear that Danny made your first service experience a success. All of us at Jim Hudson Lexus of Columbia are grateful for your business and we look forward to our continued relationship!

June 21, 2022

Customer service is great. Explanation are given about each service that is being provided. I recommend you visit them. More

by Maryricedavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2022 -

Jim Hudson Lexus responded

We are happy to hear that our team provided such informative, top-notch service! Thank you for trusting Jim Hudson Lexus of Columbia with your business, we hope to welcome you back again in the future. Have a wonderful day!

June 21, 2022

Outstanding experience working with Erik from start to finish. He thoroughly explained the required service as well as a recommendation tires replacement. Service was completed as quoted and returned by t More

by sandra0311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Jim Hudson Lexus responded

Sandra, thank you for the great review! We are so glad to hear that Erik delivered such an outstanding service experience. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

June 21, 2022

Samuel Mercado was my service advisor and he did a great job resolving all the issues that I had pending on my vehicle. 100% customer satisfaction, that’s he’s signature at Jim Hudson Lexus. More

by CRIVERA0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Jim Hudson Lexus responded

Thank you for this great review! We're thrilled you enjoyed working with Samuel here at Jim Hudson Lexus of Columbia. We appreciate your support and kind words, and we hope to see you again in the future!

June 21, 2022

The total experience of getting car serviced was easy, fast and comfortable. Everyone was friendly. More

by Bwdaniel54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back!

June 14, 2022

Very professional. Great service. Great communication during service process. Valet pick up and return with loaner vehicle is greatly appreciated More

by DENNISPATCOSTNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2022 -

Jim Hudson Lexus responded

Thank you for taking the time to give us this feedback, Dennis! We appreciate the 5-stars and hope you come back to Jim Hudson Lexus of Columbia anytime.

June 06, 2022

They are completely awesome. They really go out their way to ensure that everything is taken care of and that I'm completely happy with the service I received More

by Toppsergeant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2022 -

Jim Hudson Lexus responded

Thanks for the awesome review. We are thrilled that you've had positive experiences here with the service team, see you again next time here at Jim Hudson Lexus of Columbia!

June 05, 2022

Great service department. Eric was very knowledgeable. Service was completed in less than a hour. Thanks More

by Jim Shuler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
Jun 06, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with Eric and the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back!

June 03, 2022

Service provider Eric was professional, knowledgeable and kind. He was very patient with my questions. I know that at Jim Hudson’s my car and I are being very well cared for! More

by Eberryseid15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2022 -

Jim Hudson Lexus responded

We are happy to hear that Eric and the team could deliver a five-star experience! Thank you for choosing Jim Hudson Lexus of Columbia and for stopping by to review us. Drive safely until we see you again!

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