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Jim Hudson Lexus - Service Center

Columbia, SC

4.9
2,177 Reviews
Call Service Center (803) 754-9500

2,177 Reviews of Jim Hudson Lexus - Service Center

Sort by
October 05, 2021

As always service department is exceptional. Shannon Stratford is a fantastic person to work with. More

by kpclbc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Schoen, Shannon Stratford
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Oct 05, 2021 -

Jim Hudson Lexus responded

Thank you for continuing to choose Jim Hudson Lexus of Columbia for your service needs! It is terrific to read your kind words about Shannon and we look forward to welcoming you back next time. Have a wonderful day!

October 02, 2021

Tanner in service and everyone are very professional and caring Glad we leased with them More

by Richardas99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reginald Leslie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
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Oct 04, 2021 -

Jim Hudson Lexus responded

We're glad you're satisfied with your work with us, Richard. Thank you for the terrific feedback and for doing business here at Jim Hudson Lexus of Columbia!

October 02, 2021

Fantastic experience. Courteous and responsive. Great service rep!loved the total experience!love the time spent there. More

by Gusdawg66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2021 -

Jim Hudson Lexus responded

Gus, thank you for sharing your love for Jim Hudson Lexus of Columbia! Our team will be honored that their courteous and responsive care earned us this wonderful review. We're grateful for your support and look forward to working with you again in the future!

October 01, 2021

Great service, always a pleasure working with Samuel. Attention to detail, fast and thorough. My number one dealer. More

by Jorge Figueroa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anita Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 01, 2021 -

Jim Hudson Lexus responded

Jorge, thank you for the great review! We appreciate your business and are happy to hear that Samuel delivered such a successful experience. Drive safely, and we hope to see you back at Jim Hudson Lexus of Columbia!

September 29, 2021

Danny is professional, courtesy, great people skills and very pleasant from the time I entered his office. It would by my hope that I could have Danny each time I get my car serviced at Lexus More

by Linda_rusty50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Jim Hudson Lexus responded

We are so happy to see your review! Nothing makes our day more than positive feedback about our great staff so we will certainly let Danny know he was a big help during your service visit. Thanks for choosing Jim Hudson Lexus of Columbia!

September 29, 2021

As a senior citizen the exceptional service was so appreciated. Thank you Tanner for your patience. More

by Lbenner70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 29, 2021 -

Jim Hudson Lexus responded

It is our pleasure to assist you at Jim Hudson Lexus of Columbia! Thank you so much for taking a moment to leave us your five-star review. We'll ensure Tanner knows you enjoyed his time. See you down the road!

September 24, 2021

Consistent, timely, and excellent experience. All questions answered, no unresolved concerns, and the car is cleaned up and ready to go. Thanks! More

by cms99324
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liz the Valet
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Sep 24, 2021 -

Jim Hudson Lexus responded

Feedback like this makes our day! Thank you for your business and your confidence in our team here at Jim Hudson Lexus of Columbia. We hope to welcome you back for your future services!

September 22, 2021

Jim Hudson customer service is the best that I have ever experienced even though I paid more for my car the service has been worth it More

by elsn1313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Church
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Sep 23, 2021 -

Jim Hudson Lexus responded

This review made our day! Thank you for the kind words about the Jim Hudson Lexus of Columbia team - it is our honor and privilege to serve you. Come back next time!

September 19, 2021

Overall the experience was excellent. All the personnel were very professional. Waiting area and dealership overall was very customer friendly. Look forward to our next visit. More

by Jcmm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam McElveen
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Sep 19, 2021 -

Jim Hudson Lexus responded

We are so thrilled to hear the Jim Hudson Lexus of Columbia team was able to deliver a five-star service experience. Please let us know if there is anything else we can help with. Take care!

September 17, 2021

Melvin has been my service guy for more than 10 years. He is trustworthy and very professional. He’s the BEST in Jim Hudson Lexus SERVICE Department! More

by J. Chatman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 20, 2021 -

Jim Hudson Lexus responded

Thanks for the 5-star review of Jim Hudson Lexus of Columbia! We're proud to have earned your loyalty and we look forward to serving you next time!

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