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Jim Hudson Lexus - Service Center

Columbia, SC

5.0
2,203 Reviews

2,203 Reviews of Jim Hudson Lexus - Service Center

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January 04, 2022

Great costumer service. Melvin is always courteous and professional he’s very helpful at explaining the work that the service department is performing. Thank you. More

by Singletary93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Jim Hudson Lexus responded

Thank you for the great review! Melvin is a fantastic member of our team, and hearing that he went above and beyond to assist with your vehicle made our day. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

December 24, 2021

Every time I deal with Shaun Crosier, it is a perfect experience. He is knowledgeable, professional and trustworthy. It is always a pleasure dealing with Shaun and Jim Hudson Lexus. More

by Deborah, customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Jim Hudson Lexus responded

Deborah, we're thrilled that you always feel in good hands with Shaun and the rest of the Jim Hudson Lexus of Columbia team! Thank you for your continued business and support - we sincerely appreciate it.

December 23, 2021

Great help and knowledge about your car. Recommend for anybody with Lexus. Always looking to help the customer. More

by airjordansshoes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 24, 2021 -

Jim Hudson Lexus responded

We can't thank you enough for recommending Jim Hudson Lexus of Columbia! We are genuinely always happy to help, and we look forward to our next chance to do so for you!

December 23, 2021

High level of trustworthiness and honesty. Understanding and knowledge regarding my automobile. Outstanding performance. Outstanding More

by laglov116
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tanner Carnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Jim Hudson Lexus responded

We are thrilled to hear from you! Thank you for choosing Jim Hudson Lexus of Columbia and for sharing your kind feedback. Safe travels until we see you next!

December 18, 2021

Accommodated with a courtesy vehicle and kept informed about the service on my car and cost. More

by sjholmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to share! We appreciate your support and are happy to hear that you had such a communicative service experience working with the Jim Hudson Lexus of Columbia team. Drive safely, and we hope to see you back!

December 18, 2021

Sam Mercado was very efficient, knowledgeable, and very nice. He diagnosed the problem quickly and accurately and checked with me several times while I waited for the repair. More

by Hollis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Chupek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2021 -

Jim Hudson Lexus responded

Thank you for taking the time to review us, Hollis! We appreciate your business and are happy to hear that Sam and the Jim Hudson Lexus of Columbia team delivered such a successful service experience. Drive safely, and we hope to see you back again down the road!

December 08, 2021

It was a great experience! The staff especially Shawn Crosier were always helpful! Even the attendants in the service lane were helpful! I recommend this service department! My car is always cleaned nice More

by Carman4md
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun Crosier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Foreman
Dec 08, 2021 -

Jim Hudson Lexus responded

Thank you for the great review! We strive to deliver a seamless service experience, and hearing that this was reflected in your time working with Shawn made our day. Drive safely, and we hope to see you back again at Jim Hudson Lexus of Columbia!

December 08, 2021

Eric Due gave us wonderful customer service when we took at in for routine maintenance. More

by Morrisbm1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Due
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Jim Hudson Lexus responded

Thanks for the wonderful review! We are happy to pass along your comments to Eric. Safe travels and have a great day! - The Jim Hudson Lexus of Columbia Team

December 06, 2021

Had my car in for the first service. Representative was very knowledgeable and attentive to my requests. Device performed in a timely and professional manner. More

by robert_moody
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Danil Weih
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Jim Hudson Lexus responded

Thank you for giving the Jim Hudson Lexus of Columbia service team your five stars! We're happy they could assist you so successfully from start to finish. Safe travels and have a great day!

December 06, 2021

Melvin is an excellent service rep. Jim Hudson is lucky to have him. Smooth service visit. More

by Mvs51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melvin Alston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2021 -

Jim Hudson Lexus responded

Thanks for this awesome review! We are pleased that our team was wonderful to work with. We appreciate your trust in us to do the job right.

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