Jim Hudson Lexus - Service Center

Just brought my NX300 in for its 10K service. Waited for it, car was completed in 1.25 hours. it, car was completed in 1.25 hours. More

All the staff make it easy to get in, drop off my car and get to work. The loaner process was easy (it was my first time using a loaner) and I was at work in no time. I got updates via text on my car and pai get to work. The loaner process was easy (it was my first time using a loaner) and I was at work in no time. I got updates via text on my car and paid online. It was a fantastic experience overall. More

Jim Hudson Lexus continues to provide exceptional customer service that exceeds my customer experience with other dealerships. customer service that exceeds my customer experience with other dealerships. More

Top rate dealership -- clean,, friendly, excellent service, exceptional employees, plus thanks for snack bar! service, exceptional employees, plus thanks for snack bar! More

Great experience with my wife getting her car maintenance performed. The loaner car was ready for her and the kids when they arrived and Shannon was very nice and helpful. performed. The loaner car was ready for her and the kids when they arrived and Shannon was very nice and helpful. More

My service experience at Jim Hudson Lexus, as usual, was very pleasant. Beginning with the call to scheduler to the delivery of my serviced Lexus, my interactions with the staff were very friendly and profe very pleasant. Beginning with the call to scheduler to the delivery of my serviced Lexus, my interactions with the staff were very friendly and professional. More

Very impressed with service received from Jim Hudson .Called because of a side view mirror problem and was immediately given appointment for the next day. Danny Chupeck , Service Consultant provided ex .Called because of a side view mirror problem and was immediately given appointment for the next day. Danny Chupeck , Service Consultant provided excellent customer service.He knew exactly what was wrong ,corrected the problem himself and explained what button needed to be engaged to prevent this. Because I could not stay for maintenance service on that day , he facilitated another appointment to accommodate my schedule as well as making himself available to assist with other service needs.. I was also very impressed with the overall level of communication while waiting on my vehicle which included real time texts and a video showing problems identified during inspection. More

Scheduling my car for routine maintenance was easy and the work was accomplished expeditiously. All service people we’re friendly, courteous and professional. Post service, Shaun followed up with appropr the work was accomplished expeditiously. All service people we’re friendly, courteous and professional. Post service, Shaun followed up with appropriate thank you and offer to provide additional help, if needed. More

Wonderful service in and out in a flash. My service advisor was courteous and professional. advisor was courteous and professional. More

Great visit as usual. Customer service was excellent and Erik did an outstanding job keeping me abreast of the status of my vehicle. He went above and beyond! Erik did an outstanding job keeping me abreast of the status of my vehicle. He went above and beyond! More