Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jimmy Britt Chrysler Jeep Dodge RAM
Statesboro, GA
2,654 Reviews
The Jimmy Britt Automotive Family has received multiple Dealer of the Year awards in the state of Georgia. (Just a short drive from either Hinesville or Savannah.) Why choose Jimmy Britt? We were awarded the Customer Satisfaction Award through DealerRater! How? Because we have created a top-tier sales and management team that focus on one thing: Caring for you, our guest. We will provide you emails, pictures, and a video of any vehicle you are interested in, along with an upfront quote on any vehicle - and with our exclusive Jimmy Britt Premium Delivery Program, you can buy this vehicle entirely from home (paperwork and all) for your convenience.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,654 reviews
July 24, 2026
I had an APPOINTMENT at 12:10 for an oil change on my 2007 Dodge Ram pickup. I arrived at 12:00. When greeted by the service center worker (I assume that was Kristen), I asked how long the service would 2007 Dodge Ram pickup. I arrived at 12:00. When greeted by the service center worker (I assume that was Kristen), I asked how long the service would take. She advised about an hour and a half. I replied, with that long a wait, I didn't need to make an appointment. She said, "then it would be about 2 hours". I didn't make arrangements to drop off the vehicle as it was just an oil change (drain plug and an oil filter), so I waited. At about 12:25, she came to find me to ask where I parked the truck. I walked outside and pointed it out. Sitting in the lobby, didn't hear from anyone until about 3:05 or 3:10. I mean 3 hours for a basic oil change, with someone who had an appointment. I felt it was a bit of an excessive wait. I'm not sure if I got under her skin when I asked how long would the wait be, but that was a long wait. I never dealt at all with anyone else so I can't accurately give a star rating. Truck was fine when I got it back. But honestly, not entirely impressed since all I asked for was a basic oil change. More
by MITCH.KINCAID
Verified CustomerEmployees Worked With
July 24, 2026
My son borrowed my Jeep and it needed service. He did research and believed it needed a new auxiliary battery. The dealership did not test the old battery or check the codes, just replaced the b He did research and believed it needed a new auxiliary battery. The dealership did not test the old battery or check the codes, just replaced the battery. A few days later, it is back as that didn't fix the issue. This time they did analyze the problem and fixed it. While the military discount was applied to the first service, it was not applied to the second service. After calling about this to and being on hold for 30 mins or more twice, was told it's too bad but nothing can be done about it. It was paid online with only a total, no details. More
by TDGRODI
Employees Worked With
Na
July 23, 2026
Great service, as usual. Donna is always helpful and keeps us up to date on progress! Donna is always helpful and keeps us up to date on progress! More
by JANEAVON33
July 22, 2026
They are lucky to have Mrs. Minnie working for them. She knows her stuff when it comes to selling cars. I love how she got me in and out during the car buying process. It did no Minnie working for them. She knows her stuff when it comes to selling cars. I love how she got me in and out during the car buying process. It did not take all day like most. More
by tiffanytisby
July 21, 2026
Thank you for helping me with my truck this is the second time I came and you helped me keep doing a great job this is a new vehicle and I'm still learning the vehicle thank you for explaining the ins and ou time I came and you helped me keep doing a great job this is a new vehicle and I'm still learning the vehicle thank you for explaining the ins and out on a vehicle and what to expect and what not to expect you guys did a great job More
by KEMIABROWN14
Employees Worked With
July 20, 2026
I’ve had several disappointing experiences with a previous service employee who seemed uninterested, ignored important details, and failed to do his job properly. Leon completely changed my experienc previous service employee who seemed uninterested, ignored important details, and failed to do his job properly. Leon completely changed my experience. He was professional, attentive, and always one step ahead. He stayed on top of everything, communicated clearly, and made sure every concern was handled promptly. His outstanding work ethic, positive attitude, and dedication to excellent customer service truly stood out. He is a tremendous asset to the team, and I sincerely hope he receives the recognition he deserves. More
by SHONTELE2003
Employees Worked With
July 20, 2026
Working with Minnie and her team after finding several vehicle options online was easy before heading to their dealership. vehicle options online was easy before heading to their dealership. More
by thibbs
July 19, 2026
Good buying experience but long wait times to take delivery and they wouldn’t fill it up “because it’s a used vehicle”. Also took forever to get done with paperwork. delivery and they wouldn’t fill it up “because it’s a used vehicle”. Also took forever to get done with paperwork. More
by kdorsey798
Employees Worked With
July 18, 2026
Good on quality and trustworthy to costumer and very understanding helpful and support of there customers understanding helpful and support of there customers More
by williamdorsey1965
July 17, 2026
Its was a great experience. And the salesman Mr.White was such a big help And the salesman Mr.White was such a big help More
by palmerdamico78
Employees Worked With
Other Employees :
Mr.William white
