Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Joe Machens Capital City Ford
Jefferson City, MO
7,796 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,796 reviews
January 06, 2026
Overall, we got the best service from AJay and we recommend everybody to him. Got my wife her dream car in just 2 days recommend everybody to him. Got my wife her dream car in just 2 days More
by essilfiesamuel07
January 06, 2026
Ajay was a rockstar salesman. He was knowledgeable, patient and personable. His helpfulness didn’t just stop after the sale. He continued to walk me through features between my ph He was knowledgeable, patient and personable. His helpfulness didn’t just stop after the sale. He continued to walk me through features between my phone and my new truck. He has earned the title to be my new car guy! More
by Tapper96
January 03, 2026
After signing for the car it took us a whole week to take possession of it. Since it was detailed a week ago, it got dirty during this past week and it was not clean when we took possession of it. There were possession of it. Since it was detailed a week ago, it got dirty during this past week and it was not clean when we took possession of it. There were still marks on the car that had not been touched up with paint which they said they would do. If their dealership could do the work that had to be done, it should have been done there in the first place instead of taking it to the Chevy dealer. The finance person did not call me back after I wanted to tell him about the email address being wrong. The car was not inspected until we asked them about it the day we took possession of it. It was just a bad experience all the way around. More
by Jeaniemaasen
Verified CustomerJanuary 02, 2026
Everyone here was very courteous and helpful. They kept us informed the whole way through the process. They kept us informed the whole way through the process. More
by Mathew
January 02, 2026
Jonathon was great to work with! Christian in finance made things very easy and even worked with me after the sale to correct an issue very quickly. I love my Lincoln! Christian in finance made things very easy and even worked with me after the sale to correct an issue very quickly. I love my Lincoln! More
by Maleah34
January 02, 2026
Stopped by on a trip through the area to checkout a vehicle for specific purpose. Josh and crew were professional and made the purchase process easy! vehicle for specific purpose. Josh and crew were professional and made the purchase process easy! More
by hd2009rocker
Employees Worked With
January 01, 2026
Found the exact Bronco I was looking for and drove away with it and a great deal! with it and a great deal! More
by maccve
January 01, 2026
They are very friendly. Will look for the best deal for you. Very knowledgeable about vehicles. Will look for the best deal for you. Very knowledgeable about vehicles. More
by codyhillis0718
January 01, 2026
Very informative no pressure sales! Mike was great and I will be his customer for my next purchase! Who can't like Santa Claus! Mike was great and I will be his customer for my next purchase! Who can't like Santa Claus! More
by amblount60
December 31, 2025
Primarily worked with Brad, he was very good, he hooked out for a vehicle that worked for us, and I'm really happy with the purchase out for a vehicle that worked for us, and I'm really happy with the purchase More
by Nate
