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Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.8
7,706 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,706 reviews

October 31, 2025

Dealership and Mike did everything right customer service was excellent. Explanations were thorough and to the point. Curb to curb service. More

by Jrtkhenson
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2025 -

Joe Machens Capital City Ford responded

Thank you for choosing Joe Machens Capital City Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

October 31, 2025

Excellent service I rate my salesman Bo heavin 10 out of 10 great salesman went out of his way to help get exactly what I needed More

by PEANUT1957
Recommend Dealer
Yes
Employees Worked With
Austin Peyton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Peyton
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Nov 01, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 31, 2025

I was not looking for a new vehicle. Saw the Lincoln Aviator and was compelled to inquire. Long story short, ended up trading for the Aviator. More

by Cfrenn.jc
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Damon Crocker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Harold Love
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2025 -

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

October 30, 2025

Were very helpful and kind. I would do business with them again! Checked in on me even after the sale. More

by maryrkoch59
Recommend Dealer
Yes
Employees Worked With
Shane Jackson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Jackson
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Oct 30, 2025 -

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

October 29, 2025

The dealer was very cooperative and easy to deal with. They satisfied our concerns with issues and took care of them. More

by Edbier
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 29, 2025

Jayden was incredibly helpful and attentive to my needs when I was looking for a specific car. He went above and beyond to make sure I received the perfect one and his communication was top-notch througho More

by Janayday48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 29, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

October 29, 2025

The guys at Joe Machens were easy to work with and made sure I got everything I wanted in a new vehicle! More

by Bryce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaden Keller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

October 28, 2025

We were treated well. We were told that the vehicle had an extra large fuel tank, which it did not. Keith Schoolfield was the salesman. He is very personable but not great More

by fred2amy
Recommend Dealer
Yes
Employees Worked With
Barry Bowman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barry Bowman
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Oct 28, 2025 -

Joe Machens Capital City Ford responded

Fred, here at Joe Machens Capital City Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience working with Keith and our team, and it was a pleasure having you at the dealership. We appreciate your review!

October 26, 2025

I saw the vehicle i wanted and they worked with us until it was right for me!! More

by tsharol
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Barker
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Oct 26, 2025 -

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

October 25, 2025

Excellent customer service and a pleasant car shopping experience. Thomas was professional and worked to get what we were looking for without being overly pushy. Very happy with our experience. More

by Rkbschrage
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Barker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 25, 2025 -

Joe Machens Capital City Ford responded

Thank you so much for choosing Joe Machens Capital City Ford! Please let us know if we can be of any more assistance.

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