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Joe Machens Capital City Ford
Jefferson City, MO
7,653 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 7,653 reviews
August 31, 2025
Joe Machens is very good dealership. Staff is really helpful. Tyler was really helpful and welcoming. Staff is really helpful. Tyler was really helpful and welcoming. More
by chandra.vikalp
Verified Customer
August 31, 2025
Music choice and especially volume level too distracting for business at hand. People we dealt with were all pleasant and professional. Especially enjoyed Shane. for business at hand. People we dealt with were all pleasant and professional. Especially enjoyed Shane. More
by snitker48
August 31, 2025
Really nice people to work with. Was never pressured. Willing to work with you. Very satisfied with purchase. Was never pressured. Willing to work with you. Very satisfied with purchase. More
by Kdwatson06
August 29, 2025
Great inventory of used trucks that i sought. Decent prices Helpful sales staff overall great experience! Decent prices Helpful sales staff overall great experience! More
by rbenw488
August 28, 2025
Damon had all the answers to my question! When we arrived he had the car that fit us better then the one my wife spoke to Jaden about and we are very happy with our purchase! Thank you Dam When we arrived he had the car that fit us better then the one my wife spoke to Jaden about and we are very happy with our purchase! Thank you Damon and Jaden More
by JOHNFITZFBD
August 27, 2025
Your dealership is fine. The problem I have is with Frank, your new car manager. He would not stand behind the deal we made and closed with a handshake. The problem I have is with Frank, your new car manager. He would not stand behind the deal we made and closed with a handshake. More
by colgrovedave
August 27, 2025
Great service and friendliness alongside helping me out with buying my first truck. Would highly recommend especially for military. with buying my first truck. Would highly recommend especially for military. More
by jonescolman157
August 25, 2025
The sales people I worked with were very accommodating. They answered every question I had very quick and made it understandable. They answered every question I had very quick and made it understandable. More
by garrett russell
August 25, 2025
It was a complete pleasure to have Keith S. for my salesman! He was so kind, personable and professional. He was helpful in every way possible. I will recommend him to my friends and family. I for my salesman! He was so kind, personable and professional. He was helpful in every way possible. I will recommend him to my friends and family. I was also pleased with Shane J. He explained everything about the financing aspect clearly and precisely. He was a very courteous young man. It was a pleasure meeting both of them More
by evastafford57
