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Joe Machens Capital City Ford

Jefferson City, MO

4.8
7,558 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,558 reviews

January 22, 2022

Very easy to work with. The people that work there are very friendly and helpful to find what you are looking for. More

by Blake.wibberg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Bartlett, Zach Kucsik
Jan 24, 2022 -

Joe Machens Capital City Ford responded

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

January 20, 2022

I Had a wonderful and great experience and will buy my next car from this dealership. More

by Bev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brent Simmons, Angie Hulsey, Derek Bertles
Jan 20, 2022 -

Joe Machens Capital City Ford responded

Thanks for taking the time to let us know how we are doing. We love seeing 5-star ratings, Bev. Thank you!

January 20, 2022

These guys (Keith, Ben, & Derek) went above and beyond to make a bad experience with a completely different dealership to make my car purchasing experience a great one! More

by shopgirl67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben McGrail, Derek Bertles
Jan 21, 2022 -

Joe Machens Capital City Ford responded

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon!

January 20, 2022

Mike Rodgers was great. He listened to my my situation and then worked with me to find the right solution. Very knowledgeable and provided me with options that fit my budget. Mike, along with the res More

by scwilson8573
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Wilde, Douglas Keeler
Jan 21, 2022 -

Joe Machens Capital City Ford responded

Great car! Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

January 19, 2022

This was an amazing experience when buying my first car! They were amazing and so helpful, definitely worth it. More

by brenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wilde, Zach Kucsik
Jan 20, 2022 -

Joe Machens Capital City Ford responded

Thank you for the kind words and great review! We are glad we were able to help and look forward to helping you in the future!

January 18, 2022

Sales manager lied to my face, then the sales men blew it off when confronted. More

by jimly9308
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Wilde, Cody Byers, Ben McGrail
Jan 19, 2022 -

Joe Machens Capital City Ford responded

Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We would like the opportunity to talk and investigate your feedback further

January 18, 2022

Great customer service, very happy with our purchase. We were well taken care of by Keith Schoolfield. Thank you!! More

by SAACEMAC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Stegeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson
Jan 19, 2022 -

Joe Machens Capital City Ford responded

On behalf us all of us at Joe Machens, I would like to thank you for sharing this great review about our store! We are thrilled that you enjoyed your experience.

January 18, 2022

Super easy to work with and friendly staff. Worked diligently to make sure the vehicle I purchased passed through service with zero issues. Was given a fair deal on my trade in. More

by juddn2011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler
Jan 18, 2022 -

Joe Machens Capital City Ford responded

Thanks for sharing your experience at Joe Machens! See you again!

January 18, 2022

The sales staff and finance staff were more then excellent to deal with. We have never purchased from this dealership before. It was a amazing car buying experience they worked very hard to get us t More

by Robert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jamie Wilson, Brian Lorts
Jan 19, 2022 -

Joe Machens Capital City Ford responded

Thank you for the kind words and great review! I'm glad we were able to help and look forward to helping you in the future!

January 14, 2022

We appreciate Cody‘s help and professionalism during the buying process. We have bought several cars through the dealership and it has always been a good experience. More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Byers
Jan 18, 2022 -

Joe Machens Capital City Ford responded

Thank you for the kind rating, Sam! We’re so happy your visit at Joe Machens went well.

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