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Joe Machens Capital City Ford

Jefferson City, MO

Overview
Employees
Reviews
Vehicles
4.8
7,808 Reviews
Joe Machens Capital City Ford offers a great selection of new Fords and Lincolns. We also offer all makes and models of used cars and trucks. We have a full service department, parts department, body shop and Quick Lane maintenance facility.
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807 Southwest Blvd

Jefferson City, MO

65109

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Showing 7,808 reviews

January 01, 2026

Very informative no pressure sales! Mike was great and I will be his customer for my next purchase! Who can't like Santa Claus! More

by amblount60
Recommend Dealer
Yes
Employees Worked With
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Gross
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Jan 01, 2026 -

Joe Machens Capital City Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Joe Machens Capital City Ford!

December 31, 2025

Primarily worked with Brad, he was very good, he hooked out for a vehicle that worked for us, and I'm really happy with the purchase More

by Nate
Recommend Dealer
Yes
Employees Worked With
Harold Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Love
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Dec 31, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 31, 2025

The entire team that helped us get our new family car were beyond incredible. They were patient, understanding and personable. Even sharing family photos. They helped us get the best deal possible and ma More

by mnewell1222
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Woodruff
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Dec 31, 2025 -

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 31, 2025

Everyone at the machens store was very helpful with buying a new car. My family was very happy with our purchase More

by suhrmitchell12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2025 -

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2025

Eric A and Josh Hubbard were great to work with. They went out of their way to make everything right. I would highly recommend this dealership. More

by thomas.morris220
Recommend Dealer
Yes
Employees Worked With
Josh Hubbard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric A.
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Dec 30, 2025 -

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

December 30, 2025

Great! Appreciate Doug and John. Doug is my family's go to person for vehicles.Have bought multiple vehicles from Joe Machens More

by Dr Bates
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Keeler
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Dec 30, 2025 -

Joe Machens Capital City Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 30, 2025

Mike Gross was our dealer. He was very helpful with everything. All the staff was very helpful.They went out of their way to get us the best deal and I have never seen a car lo More

by 12080721deens
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thaddues Kimbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Joe Machens Capital City Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Joe Machens Capital City Ford. We look forward to having you as one of our valued customers for many more years to come!

December 30, 2025

Made the process easy since I drove in from out of town. Excited for this F450 More

by Landwerks.ent
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 30, 2025 -

Joe Machens Capital City Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joe Machens Capital City Ford!

December 29, 2025

Keith made the entire process enjoyable and easy. Entire Machens team is friendly, respectful, and does not pressure you into doing something that you’re not comfortable with. Highly recommend. More

by njmays14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Keeler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Schoolfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2025 -

Joe Machens Capital City Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

December 29, 2025

Jonathan, our salesperson, was very professional and accommodating. It made the purchasing process very easy. He got us everything we needed to make the drive from St. Charles worthwhile. More

by Mjotoole
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Connite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Woodruff
5.0
This rating includes all reviews, with more weight given to recent reviews.
JONATHAN RAMIREZ-LAWS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 29, 2025 -

Joe Machens Capital City Ford responded

Thanks for your feedback on your recent visit to Joe Machens Capital City Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

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