Back

Joe Rizza Acura

Orland Park, IL

4.7
2,033 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
Contact Dealership

8150 W 159th St

Orland Park, IL

60462

Directions

By Type

Showing 2,033 reviews

February 05, 2021

Service was prompt and efficient. I was kept informed throughout the entire visit. Everything was clearly explained to me. The agents were polite and friendly. More

by NJRUIZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Joe Rizza Acura responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 05, 2021

Everyone was very helpful making the purchase happen with such ease. Especially with the time limits that l had. They also made sure the car was safe for the long drives that l take. More

by PAULETTE_MARTIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ed Gronowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2021 -

Joe Rizza Acura responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

Great experience overall! Prompt, professional and courteous service! I have a very smooth visit and a favorable outcome. I’d definitely return and recommend them. More

by jhmamcclinton0805
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Joe Rizza Acura responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

Matt is a very great listener and he understands your concerns. Matt also explains to you what to expect for your services. I appreciate is kindness and patience! Thanks Matt!! More

by CHARLOTT-J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Joe Rizza Acura responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

I AM A SALES MANAGER AT ANOTHER DEALER AND PURCHASED A VEHICLE FROM JOE RIZZA FOR A CUSTOMER OF MINE. THEY WERE VERY HELPFUL AND THE VEHICLE WAS JUST AS CLEAN AND NICE AS ADVERTISED. More

by AESPOSITO0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Joe Rizza Acura responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

This dealership is awesome .Best customer service, Ever I highly recommend this dealership,I have been with them since 2005. Thinking about getting a new Acura this spring. More

by GRACIEALLEN8222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Feb 09, 2021 -

Joe Rizza Acura responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

Joe Rizza Acura in Orland Park has the best people. Service is knowledgeable and helpful. Parts department is the finest in all of Chicagoland. If you need parts or service Joe Rizza Acura has your bac More

by Joshwycislak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2021 -

Joe Rizza Acura responded

Josh, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 04, 2021

There is no better place to service your vehicle. Ted and his staff are the best that I've seen, and I have had over 30 cars in my lifetime. More

by Maliorisj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Dodge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Parady
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Ramos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta
Feb 09, 2021 -

Joe Rizza Acura responded

We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

I didn't have a real long wait as my car was serviced. Everything was explained to me once my car was serviced completely. Thanks. More

by SmearSum
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Joe Rizza Acura responded

We appreciate you taking the time to leave us this feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

February 03, 2021

Jeremy was very helpful I feel so great about my purchase. He made the buying process so smooth and easy for me. I am definitely coming back for my next purchase. More

by TRAMOS1211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2021 -

Joe Rizza Acura responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

...
74
...