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Joe Rizza Acura

Orland Park, IL

4.7
2,033 Reviews
We have been serving the Chicagoland area for over a decade and strive to provide you with the best satisfaction for a great automotive shopping experience. Our mission statement at Joe Rizza Acura is as follows: Joe Rizza Acura is a luxury automobile dealer that provides our customers with a complete automotive experience: Superior service and competitive prices through efficient operations and innovative people. Our dedication to customer satisfaction ensures our future success. We appreciate your business - thank you for shopping Joe Rizza Acura! We look forward to seeing you soon!
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8150 W 159th St

Orland Park, IL

60462

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Showing 2,033 reviews

January 20, 2021

Joe Rizza Acura definitely sets and uphold a level of exceeded standard care in their service. Each time is a remarkable experience. 100 % satisfied. Thank you More

by MS.KFOWLER076
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 20, 2021

Team was punctual with updates and very nice to deal with. The entire group was awesome. I will keep coming back for outstanding service that you provided. More

by Djmorgan59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2021 -

Joe Rizza Acura responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 19, 2021

They are wonderful. Everyone is nice there. I will only buy Acuras and only from them. Service dept is great. I commend Joe Rizza Acura for always going beyond my expectations. More

by ALICEDOHERTY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue who checked me out.
Jan 22, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 18, 2021

Chris was very helpful in answering all my questions. I loved the great service. I been coming there for a while now and Always have been satisfied with the service provided More

by LUBNASOUS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Joe Rizza Acura responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Joe Rizza Acura team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 18, 2021

Alyssa and Bob were great, I traded my older ILX in for a newer RDX. The car is great so far, and the dealership got me in and out of there within 2 hours. I will definitely be purchasing from Joe Rizza Acur More

by LMarfoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Dazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Caputo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlotte Guinta, Alyssa Adams
Jan 21, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 16, 2021

The service department is always courteous, efficient, and cost conscious. Staff provides options and good advice. I have never had a problem. Thanks for the consistent service. More

by Joanna
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ted Jurick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2021 -

Joe Rizza Acura responded

Joanna, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 15, 2021

Great service. Timely. Everything done. Car returned clean. The service person was waiting for me at the time I arrived. Everything was done in a very professional manner. More

by Mariusz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Jurkowski
Jan 21, 2021 -

Joe Rizza Acura responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

Other than the oil spill burning smell in my car from my oil change the gentleman that I worked with was very informative and provided great service. More

by JLWCHAMBERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Rizza Acura responded

Thank you so much for taking the time to share your feedback with us! If you have any further needs or questions, please give us a call. We're always happy to help! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

I appreciate the very friendly, courteous, and knowledgeable staff. I also am pleased with the quick maintenance on my vehicle on each of my visits over the past five years More

by rbillingsley07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gerard Dumas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Denise Manikouras
Jan 19, 2021 -

Joe Rizza Acura responded

Thank you for the feedback! We are happy to hear about your positive experience at Joe Rizza Acura, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

January 14, 2021

The service representatives were extremely knowledgeable, helpful, and considerate. My wait time was short and all my questions regarding my vehicle were answered with patience and understanding. Excellent More

by Linda S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Kailer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Fondren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2021 -

Joe Rizza Acura responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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