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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

May 15, 2020

Everyone went above and beyond to provide us with the car we wanted at a fair price. Service team did a great job for us More

by POWERS_CHI
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Mackey
May 19, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback! We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

Speedometer repair Purshesed a pre-owned car that was driven in Canada and the speedometer was set up for kilometers with only a small digital mph display, the dealershi More

by Don K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ike Mohammed
May 19, 2020 -

Joe Rizza Ford Lincoln responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 15, 2020

I love the service I received from this dealership and when I'm in the market for a new vehicle... I will consider purchasing from here... More

by djmchild8
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eduardo Rodriguez, Eric Montanez
May 18, 2020 -

Joe Rizza Ford Lincoln responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 14, 2020

The quality of service over my past few visits has continued to steadily DECLINE. I experienced a lack of a sense of urgency and respect for time of the customer from the service dept. I experienced l More

by ALC
Recommend Dealer
No
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
May 15, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for alerting us of this issue as our top priority is delivering 100% customer satisfaction. I would really appreciate the chance to speak with you regarding this matter so we might work toward a resolution. Please contact me at your earliest convenience. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 14, 2020

My salesman Luke Clarizio was fantastic he went above and beyond my expectations as did the dealership they really worked with me to make this deal happen A-plus rating!😀 More

by Vics Navigator
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2020 -

Joe Rizza Ford Lincoln responded

Vics, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Luke went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 14, 2020

For my first oil change with my car and at this dealership, it was a great experience! Thank you for your work during this whole epidemic!! More

by DCORRIGAN
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rawan Altaher, Gino Gil
May 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 14, 2020

I’ve been in market 2 month. Joe Rizza was one of the best dealerships in Chicago area. Fast and Best service, . Thanks Team Joe Rizza More

by Nodir I
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Burke
May 18, 2020 -

Joe Rizza Ford Lincoln responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 14, 2020

Very easy to deal with, everything was clear and Very easy to deal with, everything was clear and concise. Would highly recommend to anyone in the market for a great deal on a new Ford. More

by splzak1982
Recommend Dealer
Yes
Employees Worked With
Sarah Vargas
May 18, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 13, 2020

Ms. Brandy Gallegos / A Moment To Specifically Say Thank You Ms. Gallegos, was very informative on vehicles, if she didn’t know something she would go find out and come back to me with an answer. She was very p More

by Jeep Summit
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Livigni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandy Gallegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Joe Rizza Ford Lincoln responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

May 13, 2020

Sales Rep Raul was a true professional. He was knowledgeable, courteous and trustworthy. Alyssa provided an excellent tutorial of vehicle functions which was extremely helpful. Great overall exper More

by TDDEDWARDS1
Recommend Dealer
Yes
Employees Worked With
Alyssa, Raul Hernandez, Eric Montanez
May 13, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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