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Joe Rizza Ford Lincoln
Orland Park, IL
2,887 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,887 reviews
May 06, 2020
Impressed with the honesty afforded to me. Thanks for the attentive and friendly service. Replaced my battery free of charge, was less than year old. attentive and friendly service. Replaced my battery free of charge, was less than year old. More
by MNK517
Verified CustomerEmployees Worked With
Ike Mohammed
May 06, 2020
Great service as always! Thanks for taking good care of me and my Escape! They never “oversell” and are very clear on the service needs for my vehicle. I’ll see you in the fall for my tires! me and my Escape! They never “oversell” and are very clear on the service needs for my vehicle. I’ll see you in the fall for my tires! More
by DesignGirl716
Employees Worked With
The women in the cashier office. , Ike Mohammed, Eduardo Rodriguez
May 05, 2020
Not happy with the service writer who handled my visit. He was not friendly, very impatient. Also was disappointed that I was not given a ticket for a car w with the service writer who handled my visit. He was not friendly, very impatient. Also was disappointed that I was not given a ticket for a car wash as in the past. More
by lawdawg8601
Employees Worked With
May 05, 2020
I had a great experience at Joe Rizza. Scott Sciaky was wonderful and kept me updated. I am very happy with the service at Rizza. wonderful and kept me updated. I am very happy with the service at Rizza. More
by marks75
Employees Worked With
May 05, 2020
Love this dealership and its employees. Jim Vertucci is the greatest. Best price, best options and greatest deals. Home delivery service was phenomenal and during this crisis, they truly came through for m the greatest. Best price, best options and greatest deals. Home delivery service was phenomenal and during this crisis, they truly came through for me and my family!! More
by John V
Employees Worked With
May 05, 2020
My experience has been with the Kia dealership in 2010 till present. Sales and follow up were excellent. Then when Joe Rizza Ford relinquished the Kia dealership they still continued to service my Kia Sor till present. Sales and follow up were excellent. Then when Joe Rizza Ford relinquished the Kia dealership they still continued to service my Kia Sorrento and major service as well. More
by RICHHUGHES6542
May 05, 2020
Everything about the process was seamless. Luke, my salesman, was very friendly and thorough. Roosevelt shopped for a better deal for me. Great experience, after negative experiences with dealerships i salesman, was very friendly and thorough. Roosevelt shopped for a better deal for me. Great experience, after negative experiences with dealerships in the past. More
by TY.ELLISON68
Employees Worked With
May 05, 2020
Scott and other service techs provide great and consistent customer service. I appreciate the honest and straightforward approach and will continue to trust Rizza for my services. consistent customer service. I appreciate the honest and straightforward approach and will continue to trust Rizza for my services. More
by TIMOTHYJBUIKEMA
Employees Worked With
May 05, 2020
Professional Service Department the service was Timely all she didn't go prices reasonable. Can't get it I was impressed that I received a text while waiting for my truck to be serviced by Scott all she didn't go prices reasonable. Can't get it I was impressed that I received a text while waiting for my truck to be serviced by Scott More
by EMATTHEWS2
Employees Worked With
May 04, 2020
Outstanding Always provides first class service and quality work. I have never had a bad experience or been disappointed. Would strongly recommend Joe Rizza Ford Always provides first class service and quality work. I have never had a bad experience or been disappointed. Would strongly recommend Joe Rizza Ford and Lincoln More
by SKOTTYD007
Employees Worked With
Other Employees :
Miles Misek, Bobby Driggers, Jose Munoz
