Joe Rizza Ford Lincoln

Recall on parts. The service department handled all my request quickly and professionally. The gentleman I spoke with was courteous and went through all steps that I w The service department handled all my request quickly and professionally. The gentleman I spoke with was courteous and went through all steps that I was concerned about. These items were covered by waranty. More

Multiple mistakes Although I am very happy with the car, the entire experience was painful, with multiple mistakes made by the staff. Most concerning was the request to Although I am very happy with the car, the entire experience was painful, with multiple mistakes made by the staff. Most concerning was the request to sign title and mileage documents that were prepared for a different vehicle than the one I purchased. When this was pointed out to the employee in Finance, rather than acknowledging the mistake or even cordially agreeing to investigate, he informed me that I was mistaken and asked to be shown the proof I had of the correct VIN number. Terribly unprofessional and for him, embarrassing when it was clear that the error was on the part of the dealership. More

Excellent as always Just great always Total respect Great personnel Clean. Well rum like a tight ship ——————-/——-\ The entire crew is ouff Ted standing Mr Clas Just great always Total respect Great personnel Clean. Well rum like a tight ship ——————-/——-\ The entire crew is ouff Ted standing Mr Claster a great leader and always listens Good people to do business with More

Great Warm, friendly, and kind staff. From sales to service Joe Rizza Ford staff made me feel very special not just a customer more like family. 😊😊 Warm, friendly, and kind staff. From sales to service Joe Rizza Ford staff made me feel very special not just a customer more like family. 😊😊 More

Good service I will be coming back. I had a coupon for the works package for 39$ 10$ off. Good work in a reasonable time. I just wish that you matched other ford I will be coming back. I had a coupon for the works package for 39$ 10$ off. Good work in a reasonable time. I just wish that you matched other ford prices. The ford I used to go to the works package is 44$ More

New 2019 Lincoln Nautilus I have been a Ford customer since 1990 and a Lincoln owner for 3 years. When it was time for me to return my MKC lease on the advice of my son-in-law I have been a Ford customer since 1990 and a Lincoln owner for 3 years. When it was time for me to return my MKC lease on the advice of my son-in-law Thomas who works at the Ford Chicago plant suggested that I come up to Orland Park from Indianapolis, I'm glad I did as soon as I walked in Joe Rizza Lincoln dealership the salesman that met me was Pete Silva who made me feel more like family than a customer and that I was the only one in the dealership. I had a chance to meet with Gary Precin the general manager and speak with him along with the owner himself Joe Rizza who took time out of his schedule to come and say a few words to me. Bob in finance made sure i undestood the terms. No one made me feel rushed. Alyssa young took her time when she explained the features on the car. The best thing about this dealership is that everyone was smiling like like they were just happy to be there the atmosphere was wonderful. Thanks to everyone for a wonderful experience. In my book Joe Rizza Lincoln is above excellent More

Excellent salesman Love our salesman, polite and hospitable. Everyone was so friendly. Building was clean and so were the cars we test drove. I would recommend him to Love our salesman, polite and hospitable. Everyone was so friendly. Building was clean and so were the cars we test drove. I would recommend him to my family and friends. More

New car purchase I needed to purchase a new car and was assisted by Luke Clarizio at Joe Rizza Ford. He made my purchase a positive and enjoyable experience. He is v I needed to purchase a new car and was assisted by Luke Clarizio at Joe Rizza Ford. He made my purchase a positive and enjoyable experience. He is very knowledgeable and answered all my questions. He also explained details regarding the service available to me at the dealership. I would strongly recommend Joe Rizza and Luke Clarizio to anyone in need of a car. More

Awesome!!! I would like to give a huge THANK YOU to Gary Precin and Luke Clarizio.. Thank you so much for all your help finding me the perfect Ford Escape!! I a I would like to give a huge THANK YOU to Gary Precin and Luke Clarizio.. Thank you so much for all your help finding me the perfect Ford Escape!! I am sooooo excited to finally have one!! Luke thank you for answering all my questions and just being so kind!! Everyone was so friendly!! Thank you again for a wonderful experience . Respectfully, Lisa L. More

Great Personal Service I would like to acknowledge Brian Plachy for his personal service that he showed in servicing bothnmy Lincoln MKZ and my Ford F150. Thank you Brian? I would like to acknowledge Brian Plachy for his personal service that he showed in servicing bothnmy Lincoln MKZ and my Ford F150. Thank you Brian? More