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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,885 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,885 reviews

June 27, 2019

Good Service, Friendly People, Cassandra was really nice. She found the car I wanted and ordered it from the factory. That took about a week, which felt like forever, but it was n More

by NATALIE_HOCH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassandra Marc
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care! Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Good experience We purchased a 2019 Ford Escape last weekend. The dealership was easy to work with and they worked to find us the exact car we wanted in a price that More

by ThirdCar
Recommend Dealer
Yes
Employees Worked With
Clifford Hensley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in great customer service and we're glad that our team made such a great impression on you. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Cassandra goes above and beyond Had a great experience with Cassandra. She found us a fusion with all of the features we were looking for at a great price. Very patient and positive More

by KCook
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Marc
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Cassandra was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

My 2018 Ford Flex This is the third vehicle I have purchased from Rizza Ford. As before the purchase has been painless and smooth, I usually know what I’m looking for More

by DHSRDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Marc
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for recognizing your experience at our dealership. We consider customers as part of our family, and as an extended part of our family, we want you to receive the kind of treatment each of us would want and expect. We look forward to working with you in the future and hope you keep us in mind the next time you are car shopping. Best, Rawan Altaher - (708) 364-2228

June 27, 2019

Very friendly and helpful! Cassandra was very helpful and knowledgeable about my ford she sold me! Any questions I had she answered with specific detail. Highly recommend Cassan More

by markbor2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cassandra Marc
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the great review! Cassandra is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Best, Rawan Altaher - (708) 364-2228

June 26, 2019

Joe Rizza Service department is EXCELLENT! Great service Work delivered on time as promised Will return Ike, Scott, Lauren, Eduardo, entire staff is top notch! The internet guys were ver More

by zoboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miles Misek, Lauren Kutsche, Ike Mohammed, Eduardo Rodriguez, Eric Montanez
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Rawan Altaher - (708) 364-2228

June 26, 2019

Very direct and no games during the experience Had a great experience...very direct and on point. No games. I knew my options and they gave buying options that fit those requirements. Jose was know More

by TALEXANDER4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Munoz
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for the amazing feedback! We hope to work with you in the future! Best, Rawan Altaher - (708) 364-2228

June 26, 2019

M&P experience We enjoyed everyone we met through all the entire process. It was a long process of seeing the new product, test driving and making the decision then More

by STADU16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aylissa Young, Gino Gil
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate the great review! Thank you! Best, Rawan Altaher - (708) 364-2228

June 26, 2019

swift and sweet! Sarah did a great job helping me decide on car model, features and style. Gary Precin (manager) made it happen! They made the difficult process of buy More

by KD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Rizza, Lauren Kutsche, Sarah Vargas
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

KD, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Rawan Altaher - (708) 364-2228

June 25, 2019

Sync problem I was not told when I made the appointment that I would have to li wave it. Car had to stay overnight because of a computer problem. Had to call nex More

by Sync
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lauren Kutsche
Jul 09, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to reach out to us. Please contact us at your earliest convenience.

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