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Joe Rizza Ford Lincoln

Orland Park, IL

4.3
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

April 25, 2019

2019 Lincoln Nautilus, factory order I was shopping for a new Escape for my son and ended up factory ordering a new Nautilus for myself. I cant thank Miles Misek and Gary Precin enough f More

by rwb369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Runia, Miles Misek
Apr 25, 2019 -

Joe Rizza Ford Lincoln responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

Works well Availibility of appointments and prompt completion are key to the success of the service department. I have had good results using the service departm More

by KC16536
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dimitri Bowie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Montanez
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

Oil change Pleasant staff. Dropped my car off and it was ready ahead of time! Great! Also looked at the new cars while we were there. Pleasant experience. More

by JKWPEANUTcontinental
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fiori Maritato, Eduardo Rodriguez
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

Great job on fixing our air bag recall problem Appreciate the ride back home while they fixed the car and the return to the dealer when it was done! They also texted me to see if we needed anythin More

by ksanchez9313@att.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Kutsche, Vince Ventrella, Ike Mohammed
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Best, Rawan Altaher - raltaher@rizzacars.com

April 25, 2019

The reason I love Rizza Ford in Orland My service advisor was Ike. He explained the situation about my vehicle. He took the time to answer all my questions, and I had a lot. I've been deal More

by SEXYBNDAHSE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince Ventrella, Ike Mohammed
Apr 29, 2019 -

Joe Rizza Ford Lincoln responded

Hello SEXYBNDAHSE and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, Rawan Altaher - raltaher@rizzacars.com

April 24, 2019

Better than I expected I was pleasantly surprised, Joey Gio was attentive, and a good listener compared to other people in sales that I’d dealt with over the years at other More

by NEWNANA09
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe LaFemina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joey Gio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Best, Rawan Altaher - raltaher@rizzacars.com

April 24, 2019

Scheduled maint Very good service. Came in for an oil change. They got me in and out in less than an hour. I would definitely come back for future service needs. More

by MIKE.BLAKE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lauren Kutsche
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Hi MIKE.BLAKE, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Best, Rawan Altaher - raltaher@rizzacars.com

April 24, 2019

New car purchase Very friendly dealership customer service was incredible and extremely helpful luke was very helpful answered all my questions and went above and bey More

by GSRBARKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Best, Rawan Altaher - raltaher@rizzacars.com

April 23, 2019

Great experience! Buying our car from Joe Rizza Ford was an extremely pleasant experience. We have definitely never received such great service from everyone we came in More

by Jill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez, Sarah Vargas
Apr 23, 2019 -

Joe Rizza Ford Lincoln responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Best, Rawan Altaher - raltaher@rizzacars.com

April 23, 2019

Oil change and tire repair Eduardo was extremely helpful in solving my tire issues. He was friendly and polite and I will most definitely ask for him in the future. More

by kathysadisneygal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eduardo Rodriguez
Apr 24, 2019 -

Joe Rizza Ford Lincoln responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Best, Rawan Altaher - raltaher@rizzacars.com

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