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Joe Rizza Ford Lincoln
Orland Park, IL
2,866 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,866 reviews
May 04, 2023
Everything was great, Gary P. and Jim V. were very professional. I would recommend my family and friends to shop at Rizza and Jim V. were very professional. I would recommend my family and friends to shop at Rizza More
by mikecapa
Helpful April 17, 2023
If you like playing games, try to get charged more then advertise price and different warranty and not get the 2nd key fob that was promised and not call you back buy from them advertise price and different warranty and not get the 2nd key fob that was promised and not call you back buy from them More
by Don't buy Joe riza
Employees Worked With
April 03, 2023
This dealer stated I would need to pay a diagnostic fee for them to assess my vehicle before they would process an official manufacturer safety recall which I received in the mail for my vehicle. I spoke for them to assess my vehicle before they would process an official manufacturer safety recall which I received in the mail for my vehicle. I spoke to the service manager for probably 15 minutes. I'm baffled a dealer would behave this way. More
by metagold
Employees Worked With
October 11, 2022
Wonderful experience. Smooth transaction, considerate and fair. Tom Lee went above and beyond. Thank you! From start to finish appreciated then effort Smooth transaction, considerate and fair. Tom Lee went above and beyond. Thank you! From start to finish appreciated then effort More
by Diankane
Employees Worked With
Tom Lee
October 09, 2022
Tom Lee was absolutely fabulous. Was efficient , kind and went the extra mile. Can’t find that anymore. Made the whole transaction wonderful. Thank you!! Was efficient , kind and went the extra mile. Can’t find that anymore. Made the whole transaction wonderful. Thank you!! More
by Diankane
Employees Worked With
Tom Lee
August 20, 2022
Right now I am living the worst experience with them, they do not give me a solution to the problem, they sold me a car and gave me the documents 2 days before the permit will expire and everything is wr they do not give me a solution to the problem, they sold me a car and gave me the documents 2 days before the permit will expire and everything is wrong, there is another owner and I cannot get my license plates, now no busy answering my call or tex. More
by Dominga
Employees Worked With
Isaias
July 11, 2022
Epidemy of sleezy car salesmen. Didn’t disclose actual cost of vehicle when I inquired about availability. When I came in, I was asked if I knew what the actual cost of the car was… Didn’t disclose actual cost of vehicle when I inquired about availability. When I came in, I was asked if I knew what the actual cost of the car was…I was dumbfounded…was led to believe that the advertised price online was the price I would pay. Classic bait and switch. Needless to say, I left and immediately drove to another Lincoln dealership and immediately purchased car from them. Honesty always wins in the end! More
by Kawiniecki
Employees Worked With
June 08, 2022
Buying a lincoln at Joe Rizza was an absolute pleasure. My salesman Luke Clarizio, and the GM Gary were so helpful that it made me feel as though I was family. I will definitely be buying my next new car t My salesman Luke Clarizio, and the GM Gary were so helpful that it made me feel as though I was family. I will definitely be buying my next new car there and I highly recomend you do also More
by Milkman
Employees Worked With
June 03, 2022
Our salesman Mike Slechta was outstanding! Very knowledgeable, helpful and efficient. Mike made us feel welcome and comfortable throughout the process. It was a very positive experience. Very knowledgeable, helpful and efficient. Mike made us feel welcome and comfortable throughout the process. It was a very positive experience. Also like to compliment the sales manager Bill and finance Bob. More
by rnolan106
