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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
March 23, 2021
Each time I utilize Rizza I’m completely satisfied. The Service professionals are courteous, informative, and friendly. I am usually in and out in an very reasonable time. Service professionals are courteous, informative, and friendly. I am usually in and out in an very reasonable time. More
by CAMPSCOTT
Verified CustomerEmployees Worked With
Eduardo Rodriguez
March 22, 2021
Have always been happy with service throughout the years. Purchased my first truck here in 2001, a 2002 Ford Explorer sport trac that I had for 15 years. Purchased my first truck here in 2001, a 2002 Ford Explorer sport trac that I had for 15 years. More
by EPACHINSKI
Employees Worked With
Ike Mohammed, Eric Montanez, Tom Mackey
March 22, 2021
Never an issue at Rizza Ford service always been great to me. I highly recommend Rizza Ford for all your vehicle needs weather new used or preowned. me. I highly recommend Rizza Ford for all your vehicle needs weather new used or preowned. More
by ASUPERPAT
Employees Worked With
Other Employees :
Body shop manager, Bobby Driggers, Eric Montanez
March 21, 2021
My sales person, Sarah is very attentive and works diligently to find me the perfect vehicle. Gary Precin is always on top of everything and makes sure all goes smoothly. I feel like family at Rizza diligently to find me the perfect vehicle. Gary Precin is always on top of everything and makes sure all goes smoothly. I feel like family at Rizza. I would never shop anywhere else! More
by CINDYNP64
March 20, 2021
Raul was outstanding he provided great service! Thank you Raul and Ford Rizza for my new truck can’t wait to take it home ! Thanks again Raul and Ford Rizza for my new truck can’t wait to take it home ! Thanks again More
by Ugarcia007
March 20, 2021
Al was excellent. This was my very first car I bought. He explained everything very well and made sure I understood the information as a first time buyer. Al kept me updated on the status of my car. When it explained everything very well and made sure I understood the information as a first time buyer. Al kept me updated on the status of my car. When it was time to buy, he made the process very easy for me. I walked away very happy! I highly recommend Al as your sales man. My family and I will be coming back to Al for everything! More
by Brittany
Employees Worked With
March 20, 2021
Our sales rep Al was very thorough in explaining the whole purchase process to my daughter who’s a first time buyer... true gentleman ! And excellent about following up !! whole purchase process to my daughter who’s a first time buyer... true gentleman ! And excellent about following up !! More
by BEVMAN23
March 19, 2021
Already prompt and courteous service. Simply the Best Thomas Mackey is very efficient and knowledgeable and very attentive to my needs. Give Thomas a Raise. Thomas Mackey is very efficient and knowledgeable and very attentive to my needs. Give Thomas a Raise. More
by nino folino
Employees Worked With
Tom Mackey
March 19, 2021
They had trouble at first trying to figure out the problem with my truck but they kept at it until they got right., I think the people in your service department are very friendly and helpful. problem with my truck but they kept at it until they got right., I think the people in your service department are very friendly and helpful. More
by Denise
Employees Worked With
March 19, 2021
Tho I am neutral on the dealership as a whole,not all the service writers are customer friendly nor overly accommodating as they need be, especially when the vehicle has been purchased there, and has the bes service writers are customer friendly nor overly accommodating as they need be, especially when the vehicle has been purchased there, and has the best warranty. Tho all are entitled to excellent service, how about a little more respect to those that chose Joe Rizza? Not all services shud be charged in full to the Rizza customer, maybe a 10% discount for Rizza loyalty. I am usually upset when my appointment is over . . feel placated. Find this stress unique to Rizza. More
by IMSUNDANCE
Employees Worked With
