Joe Rizza Ford Lincoln

Joe Rizza Ford Lincoln is hands down the best dealership for great customer service getting your car done when promised and always going the extra mile to make the customer happy for great customer service getting your car done when promised and always going the extra mile to make the customer happy More

Easily one of the best end to end leasing experience I've had in 25 years of leasing. From the initial internet inquiry, to the text/email discussions, to the dealership visit, everything was absolutely zer had in 25 years of leasing. From the initial internet inquiry, to the text/email discussions, to the dealership visit, everything was absolutely zero pressure. It probably helped that I was going from Lincoln to Lincoln on the lease termination but it was a great experience. I will say that I was able to overhear some other conversations with prospective customers and I heard great conversations, no pressure, real professionalism. My internet inquiry was handled by Joe in internet sales. When I got to the dealership, Mark (Sales Manager) introduced me to Jim Vertucci who was my guy in Sales (a real pro). Worked with Bob in Finance on the extras - again no pressure all the way through. I think I overhead Sarah Vargas speaking to customers - very knowledgeable about the vehicles. Layla Ismail is someone you'd definitely enjoy working with. This is where I'm sending my people. More

The staff is friendly, courteous professional and honest. They do the work that was promised. They do the work with quality craftsmanship and on time honest. They do the work that was promised. They do the work with quality craftsmanship and on time More

After finding what the problem was that caused one of our tires to be losing air, they stated that we needed to purchase a new tire. Since they did not have the needed tire in stock, they provided us a ride tires to be losing air, they stated that we needed to purchase a new tire. Since they did not have the needed tire in stock, they provided us a ride home. They obtained the needed tire the next day and again provided us a ride back to the service department. More

The service was good, but the vehicle broke down on me at the grocery store 2 days after purchasing it. The battery was fried and I had to get a new one. The first time I rolled the passenger side window dow the grocery store 2 days after purchasing it. The battery was fried and I had to get a new one. The first time I rolled the passenger side window down to talk to a friend, the weather stripping came down with it and I couldn’t roll it back up. The brakes were squeaking and had to have new brake pads put on within a week or two of having the vehicle. I bought a used vehicle, so I know it could have some minor issues, but all three of those were very embarrassing for purchasing a new-to-me vehicle. More

I received very Good service. The staff was very helpful, especially Tom,service manager.he went out of his way to assist me with a question I had about a relatives car. especially Tom,service manager.he went out of his way to assist me with a question I had about a relatives car. More

Rizza Ford Group is an excellent car dealership has a great sales and service departments due to the quality of management and staff. Overall rate at 5 star great sales and service departments due to the quality of management and staff. Overall rate at 5 star More

Great service! Finished the repair work in record time. It was the day before Thanksgiving, so I wasn’t expecting my vehicle to be ready the same day. Thanks! It was the day before Thanksgiving, so I wasn’t expecting my vehicle to be ready the same day. Thanks! More