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Joe Rizza Ford Lincoln

Orland Park, IL

Overview
Employees
Reviews
Vehicles
4.2
2,870 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,870 reviews

December 06, 2021

I have finally found a dealership I feel comfortable with. Truthful and straightforward. Thank you for the experience. More

by B.SHANKMAN100
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
December 06, 2021

Very disappointed in the service department and especially the service manager. Very unprofessional and rude little man More

by Melissarose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Clifford Hensley
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2021 -

Joe Rizza Ford Lincoln responded

Melissa, Providing a positive experience is our top priority, and we'd love the opportunity to discuss your visit in greater detail and clear up any issues we can.

Helpful 1
December 03, 2021

No problem all 8 cars that I perchased from you in the past 10 years were all good cars with no problems More

by STEVEPEARSON7@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexis Salas, Tom Mackey
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Dec 04, 2021 -

Joe Rizza Ford Lincoln responded

Steve, Thanks for your feedback on your recent visit to Joe Rizza Ford and Lincoln of Orland Park. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

Dec 09, 2021 -

STEVEPEARSON7@gmail.com responded

Ur welcome

Helpful
December 02, 2021

Got just what I wanted thanks joe rizza ford appreciate everything y’all did for me More

by WRIGHTANDFAMILY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Livigni
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Dec 02, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for choosing Joe Rizza Ford and Lincoln of Orland Park. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
December 01, 2021

Clifford Hensley was patient and very helpful when I was purchasing a 2021 Ford Escape. He was very knowledgeable about the vehicle. He answered every question I asked him. He made purchasing the vehicle le More

by LSCOTT5663
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kassanitz
Clifford Hensley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 01, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for sharing your thoughts about your experience with Clifford and our team here at Joe Rizza Ford and Lincoln of Orland Park. We appreciate your business and hope you enjoy your new Escape!

Helpful
November 30, 2021

Sarah was incredible throughout the entire process. She accommodated build changes and kept me updated on reservation changes. It was the best car buying experience I’ve ever had. Her customer service wa More

by ROONEYJL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Montanez, Sarah Vargas
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Nov 30, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your excellent review! We are so glad that Sarah had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

Helpful
November 30, 2021

My salesman was knowledgeable and friendly. I truly enjoyed the ease of my experience with the entire process. More

by APHELMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Vargas
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Nov 30, 2021 -

Joe Rizza Ford Lincoln responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joe Rizza Ford and Lincoln of Orland Park.

Helpful
November 29, 2021

We had a good experience. Everyone was very nice and efficient. Our salesman Isaias was attentive and considerate throughout. More

by REN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaias Remijio
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Joe Rizza Ford Lincoln responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Isaias and our team could make this a top-notch experience! We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
November 29, 2021

Luke was Wonderful and patient During the search for a car for my daughter. Thanks to Luke, we found the car that is the best fit for my daughter. More

by GABJ124
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Clarizio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 29, 2021 -

Joe Rizza Ford Lincoln responded

Thank you so much for your wonderful review! We are thrilled that Luke had the opportunity to provide your daughter with the perfect vehicle and deal. We are so excited for her to enjoy her new car, and we thank you for choosing Joe Rizza Ford and Lincoln of Orland Park!

Helpful
November 27, 2021

I have bought my last 4 cars from them and also bought my last 3 kids cars from them. Great deals and great to do business. I highly recommend getting your next vehicle from the there. More

by Carolcrilley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Precin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2021 -

Joe Rizza Ford Lincoln responded

Carol, Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Joe Rizza Ford and Lincoln of Orland Park are glad to have you as a customer.

Nov 29, 2021 -

Carolcrilley responded

Your Welcome. I will always come to you guys for my cars.

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