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Joe Rizza Ford Lincoln

Orland Park, IL

4.4
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page. Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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8100 W 159th St

Orland Park, IL

60462

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Showing 2,886 reviews

November 17, 2020

Always.. always great service and never turned down. Been doing business with Rizza for over 30 years. Bought like 17 cars and trucks from there. More

by CINBAN52
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lillie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Rawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bruno Bon
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Claster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 17, 2020

You guys did excellent work on my car. The wait time was not that long. You come and they treat you very nice. Great place to go and get your car fix. More

by PAYTESRODNEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Plachy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Kassanitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raul Hernandez, Alexis Salas, Tom Mackey
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 17, 2020

Salesperson, James Manette was great!!!He was patient Salesperson, James Manette was great!!! He was patient and handled everything like a professional. This young man is going places. Keep up the great More

by RTOMASIKJR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Manette
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 16, 2020

Raul Hernandez is a Down to Earth Salesperson. All question answered to my Satisfaction. Raul takes his time with his sales so there is no reason to worry about being pushed to buy a vehicle. Recommen More

by jnh4951
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raul Hernandez
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

We cannot thank you enough for your wonderful review of Joe Rizza Ford of Orland Park and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 14, 2020

Employees are very knowledgeable, professional and friendly. My service advisor, Scott Sciaky, fits all of those and, in my opinion, is a real asset to your Company. More

by WCP2828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 14, 2020

Entire staff seemed to be a bunch of jerks. Political signs in their areas which is bad business protocol. I wouldn't have bought there if they hadn't had the vehicle I found online. I wouldn't buy a g More

by WHITEYSUE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joey Gio
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you sharing your experience with Joe Rizza Ford of Orland Park. We would like you to know that we are always open to communication. Please feel free to reach out to us directly so we can earn your trust again. Thank you, and we look forward to hearing from you soon. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 13, 2020

I purchased my 2020 Nautilus three weeks ago. Decided to bring the car in for service, I waited in the service lane for over 30 mins with no one greeting me or confirming my appointment. I finally stopped o More

by Tomz
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I do not recall the service advisors name
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

We appreciate you taking the time to share your experience with our dealership. We would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 13, 2020

I always take my car to Rizza, which is where I purchased it. The work is always excellent and the service managers great. I can always trust work to be done excellently More

by SUSANGREVE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse Rodriquez
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

Nov 18, 2020 -

SUSANGREVE responded

I purchased my Focus from Rizza and take it there exclusively for service. Always done correctly and quickly. Great employees!

November 13, 2020

Great service. It was easy to make an appointment for routine service and Scott was very personable and helpful. My car was inspected and serviced professionally and quickly. I like the Service Departme More

by drjcw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2020 -

Joe Rizza Ford Lincoln responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

November 11, 2020

Scott has been so Awesome and customer service is top notch ! Him and Lou are the best ever and wouldn’t trade them for any other sales person as long as they’re work for Joe Rizza More

by Praneet Allen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Sciaky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Joe Rizza Ford Lincoln responded

Praneet, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Scott and Lou does for Joe Rizza Ford of Orland Park and our customers. Hope to see you again soon! Sincerely, Nora Rizza, Internet Director, nrizza@rizzacars.com

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