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Joe Rizza Ford Lincoln
Orland Park, IL
2,886 Reviews
Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed below or send us an email using the contact us page.
Our Internet Department was developed in 1999. Mr. Rizza was aware that the Internet would be playing a integral part in the car business. Today each one of the Joe Rizza Dealerships has its own Internet Department staffed with trained and dedicated people.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 2,886 reviews
June 25, 2020
I like Rizza Ford. The sales people and service are friendly. You have a good selection of cars, and I like the Ford products. And my wife’s brother highly recommends Rizza. friendly. You have a good selection of cars, and I like the Ford products. And my wife’s brother highly recommends Rizza. More
by Lfburke46
Verified CustomerEmployees Worked With
Gary Precin
June 25, 2020
I have brought my truck to Rizza Ford since 2013. David Claster and his service team are professionals and knowledgeable. And also very courteous. I would recommend Rizza Ford to anyone. Claster and his service team are professionals and knowledgeable. And also very courteous. I would recommend Rizza Ford to anyone. More
by denlen121
June 25, 2020
We had an amazing experience with the Sales Staff. Raul and Sarah made sure we were taken care of with respect and kindness. Stop In and Sarah made sure we were taken care of with respect and kindness. Stop In More
by lauristevenson
June 25, 2020
Absolutely terrible and will never step foot in there again. Service department is a nightmare. They tried every which way to make me responsible for paying for a defect that was covered under warranty. again. Service department is a nightmare. They tried every which way to make me responsible for paying for a defect that was covered under warranty. More
by TSIP713
Employees Worked With
Tom Mackey
June 24, 2020
Overall decent. I know it’s Covid season so staff issues everywhere, but, customer service was slow to assist but dropping off and picking up. Not a good experience but again I’m blaming it on Covid everywhere, but, customer service was slow to assist but dropping off and picking up. Not a good experience but again I’m blaming it on Covid More
by Haroldsten
Employees Worked With
Not sure of the service persons name.
June 24, 2020
Absolutely love my salesman! He was helpful and kind! We are older people and felt we were in good hands. Thank you for helping us are older people and felt we were in good hands. Thank you for helping us More
by Aida.olavarria
Employees Worked With
June 24, 2020
Very friendly They were very professional and knew exactly what I wanted! As soon as thI walked in the door they asked me how they could help me! They were very professional and knew exactly what I wanted! As soon as thI walked in the door they asked me how they could help me! More
by susie6
June 24, 2020
Friendly 06/24/2020 Dear Mr. Rizza Very Professional, friendly and helpful. I was a little skeptical as I live in Indiana. I wanted a specific car and Mr Lil 06/24/2020 Dear Mr. Rizza Very Professional, friendly and helpful. I was a little skeptical as I live in Indiana. I wanted a specific car and Mr Lillie found it in the state of Michigan.I am a member of Costco and the purchase went very smoothly.I hope to receive my paper work for the new car soon and as efficiently. Rudy Nichols More
by RUDYNICHOLS915
June 23, 2020
Alex was very helpful with helping me make my purchase on a 2015 Ford Taurus. I’ll recommend family and friends to find their next vehicle from Joe Rizza. a 2015 Ford Taurus. I’ll recommend family and friends to find their next vehicle from Joe Rizza. More
by drewmg
Employees Worked With
Alexis Salas
