Joseph Toyota of Cincinnati

Austin took personal car of all my car needs! He's a very great salesman! I do appreciate him! He's a very great salesman! I do appreciate him! More

I always have a positive customer experience with the service department. Yesterday my representative in the service department was a guy named Jackson. He had taken care of my repair issue sometime in service department. Yesterday my representative in the service department was a guy named Jackson. He had taken care of my repair issue sometime in the past, as well. I find him to be very good at explaining things and making sure the repairs I request are done as needed. More

I enjoyed the buying experience at Joseph Toyota because it was simple, non-stressful and brief. it was simple, non-stressful and brief. More

They were very polite answered any questions we had. Took the time they said it would take with time to spare and the waiting room was was clean along with the rest rooms Took the time they said it would take with time to spare and the waiting room was was clean along with the rest rooms More

The online dealer credit app had a third party disclosure form that was NOT bank related. it gave the dealership permission to spy and sell my private info to anyone for all time. No opt out box. I didn't s form that was NOT bank related. it gave the dealership permission to spy and sell my private info to anyone for all time. No opt out box. I didn't sign it. Got the TFS loan anyway. Drove 35 minutes to dealer and was told the new car (misrepresented) was a dealer trade driven in with hundreds of miles on it. They demanded I sign the disclosure form again to profit off of my private info. They let me walk out. sales person did not know the difference between a banking disclosure and a general disclosure. More

Thank you so much they’re so nice. I’m really appreciate it. Thank you. I’m really appreciate it. Thank you. More

Very pleased with dealership personnel finding the vehicle we desired, and getting it redirected to the Colerain location. They worked with us very favorably on price, trade allowance, and ultimate de vehicle we desired, and getting it redirected to the Colerain location. They worked with us very favorably on price, trade allowance, and ultimate delivery of the vehicle. (2026 Highlander) Couldn’t be happier with the entire experience!! More

Justin in finance and thai the salesman were very helpful and patient they both went above and beyond to get me into the car I needed and even helped with the insurance I cannot thank these guys enough and patient they both went above and beyond to get me into the car I needed and even helped with the insurance I cannot thank these guys enough More

Thank u dupree for finding the vehicle I need a being very patient for me your service was a 10 star out 5 I would refer u to anyone I knw to buy a car from u made it very easy and I appreciate all that very patient for me your service was a 10 star out 5 I would refer u to anyone I knw to buy a car from u made it very easy and I appreciate all that help u gave me .. More

BUYER BEWARE! I paid for a brand-new car in full and held up every part of my end of the transaction in good faith. The dealership failed to deliver on the one I paid for a brand-new car in full and held up every part of my end of the transaction in good faith. The dealership failed to deliver on the one thing they still had to do to complete the sale: get my title to me. They had 45 days to send my title. It didn’t arrive until day 43 because they mailed it to an address that doesn’t exist, in a city I’ve never lived in. An address that was not on my license or any paperwork I completed. The title itself even contained the wrong address. What frustrated me most wasn’t the mistake, it was the complete lack of accountability. Troy (sales), Andrew (sales manager), and the title clerk never once apologized or acknowledged that this was the dealership’s error. Instead, I was essentially told, “You have it now, go register it.” The passiveness I was met with was astounding. I was promised a call from management that never came. After multiple follow-ups, I still couldn’t get a manager to speak with me. Unacceptable for a $65k purchase. Mistakes happen. Refusing to take ownership of them is what earns this review. More