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Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,525 Reviews
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

April 23, 2023

The experience has made me use your service rather than others. I arrived on time and was out the door in less than an hour (oil change, tire rotation and comprehensive check list). I plan on continuing More

by JAY.YOCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Wood, Larry Lawson
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

April 22, 2023

I"ve had bad customer service experiences in the past. This was a good one thanks to Kyle , very helpful and courteous . Cheryl Nix assisted me when I purchased my new 2018 Camry. i always say hello to he More

by GADA5265
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle May
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing your thoughts about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

April 22, 2023

Always great service! Quick, reliable, trustworthy, and friendly. Highly recommend joseph Toyota to other people More

by LABELL2355
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 21, 2023

Service was friendly and helpful, and they washed my car for free. What's not to like? More

by FOGO74
Recommend Dealer
Yes
Employees Worked With
Sorry, don't recall names.
Apr 21, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for this lovely review of Joseph Toyota of Cincinnati! We appreciate your business!

April 21, 2023

Nice and friendly good custumes services i will be back next time for new car More

by trung9867
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Platt
Apr 23, 2023 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

April 19, 2023

Thanks Joseph Toyota, 15 years of continuing maintenance on our Toyota's. See you in 5k miles More

by MATT.P0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2023 -

Joseph Toyota of Cincinnati responded

It's great to hear that we were able to help you. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Joseph Toyota of Cincinnati!

April 18, 2023

Excellence! The customer experience is second to none. This is what separates Joseph from ALL others. If it ever changes to get greedy, I will leave. More

by michaeldjonesdnp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan Copenhaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ty Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The. We Salesman
Apr 18, 2023 -

Joseph Toyota of Cincinnati responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Joseph Toyota of Cincinnati!

Apr 18, 2023 -

michaeldjonesdnp responded

Don’t ever change the Joseph Approach to customer Service!!!

April 16, 2023

I had an awesome experience with Mr. Dupree. The staff had great customer service and I plan to refer friends and family in the future! More

by Kelli G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind words for Dupree and for this review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

April 15, 2023

Great customer service and got our service done in a timely manner thank you so much More

by jjturner77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 13, 2023

spoke with Kyle I believe. he was very helpful and answered my questions thank you More

by JOEHEIDEMANN88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle
Apr 14, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

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