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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
1,525 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,525 reviews

April 13, 2023

Always so nice and he told me everything that was done and when to expect another visit. More

by TAREISERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Joseph Toyota of Cincinnati.

April 12, 2023

Derek Miller was so kind and patient when explaining my functions over and over until I remembered them. After I took my car home and needed to ask him a question he would talk to me as if I was at the dea More

by putzscw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek Miller
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Apr 12, 2023 -

Joseph Toyota of Cincinnati responded

Thank you! Derek and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Joseph Toyota of Cincinnati.

April 11, 2023

They are scammers and liars like any car dealership. The service department is full of idiots. Worst purchase ever and it’s hilarious to me that I keep getting asked to review them More

by johnson.menen
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sandra Pomeraning
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2023 -

Joseph Toyota of Cincinnati responded

Menen, I'm sorry you did not enjoy your experience at Joseph Toyota. We understand there were frustrations with communication, and we will use this feedback as a training opportunity for our team. We hope to assist you again moving forward. Please reach out if there is anything else I can do for you. Thank you, Sandra Pomeraning - Customer Relations Manager - (513) 385-1800 ext. 8311

April 11, 2023

The service tech was friendly. When service was completed, explained what service was done. Quick service. More

by BRJ40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Laura and don't hesitate to let us know if we can be of further assistance.

April 11, 2023

The service was excellent. Kyle went over the service report thoroughly. Everyone was professional and courteous. More

by REDS90
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 12, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear Laura and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 11, 2023

Service was excellent. Waiting area is clean and comfortable. Everyone was helpful and answered all my questions. More

by PBAY2018
Workmanship
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Apr 12, 2023 -

Joseph Toyota of Cincinnati responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Kyle met your expectations. Thank you for choosing Joseph Toyota of Cincinnati, we look forward to having you as a valued customer for many years to come!

April 09, 2023

Thanks for the great Service visit. Bob Reardon was very professional and friendly. He even mentioned the Extended Service Care Plan that I am considering. Service was very quick and th More

by RKOCH2515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Reardon
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Apr 10, 2023 -

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Bob here at Joseph Toyota of Cincinnati to be a positive one. Please don't hesitate to reach out if you need anything else.

April 06, 2023

Service was fast and done to my satisfaction while I waited. Area was clean - all associates were friendly. More

by MEINERS.MARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob in service
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Apr 07, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your thoughts on working with our team, Mary. We're glad to hear we delivered such a great experience!

April 06, 2023

Excellent job well done the people there showed great respect and they were very helpful More

by janeen2541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ward Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for sharing about your experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

April 04, 2023

The maintenance was done quickly and they explained what was done. I have never experience any issues in the past with work done here. More

by KEANEB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for your continued trust and support of our business! We're glad to hear your most recent vehicle service was efficient and communicative throughout. Our team appreciates you and hopes to see you again at Joseph Toyota of Cincinnati!

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