Back

Joseph Toyota of Cincinnati

Cincinnati, OH

4.6
1,525 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
Contact Dealership

9101 Colerain Ave

Cincinnati, OH

45251

Directions

By Type

Showing 1,525 reviews

January 31, 2023

Excellent dealership with comprehensive professional courtesy. The time that each employee takes to create complete customer satisfaction is amazing. Bob, Kyle, Tony are amazing. More

by smith1973ags
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry A Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Schroeder
Jan 31, 2023 -

Joseph Toyota of Cincinnati responded

Wow, we couldn't ask for a better review! We're thrilled Bob, Kyle, and Tony have delivered attentive professionalism that's earned Joseph Toyota of Cincinnati your confidence. Thank you for all your support!

January 28, 2023

Mike Stipple(? ) was excellent. The most personable rep we ever dealt with at Joseph toyota. More

by OBEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Jan 29, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for your business and this review. We're happy to hear Mike and our team service team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 26, 2023

I had a decent experience when I bought my vehicle but I was lied to by their Finance Manager and I am now out $1,500. He said I would get a refund if I didn't use the extended warranty I purchased but appa More

by tlomison
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steven Schenk
Jan 27, 2023 -

Joseph Toyota of Cincinnati responded

Mr. Lomison, we thank you for your feedback, which is concerning, and we understand the reason for your frustration. However, we do not run our business to mislead customers and we regret that you have been left with this impression. Unfortunately, as you know, years have passed since your vehicle purchase. The staff with whom you worked is no longer here and hasn’t been for quite some time. Given that neither you nor we have any paperwork supporting the warranty transaction, we can only state how sorry we are to be unable to provide a different solution. If you wish, please feel free to reach out to me. Sandra Pomeraning – Customer Relations Manager - (513) 385-1800, ext. 8311

January 26, 2023

Always happy with Toyota Colerain service! I will recommend Toyota Colerain to friends and family More

by MICHELLEWALTHER22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2023 -

Joseph Toyota of Cincinnati responded

Thanks for the kind review! We appreciate it!

January 26, 2023

Great people from the salesmen to the front desk to the financing if the vehicle is half as good as them I hit a Home Run More

by jaesongld
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ward Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Gaddis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer in financing
Jan 26, 2023 -

Joseph Toyota of Cincinnati responded

Your review makes our day! Thank you for sharing your appreciation for the Joseph Toyota of Cincinnati team. Enjoy your new ride!

January 25, 2023

Requested and needed service was performed quickly and efficiently without any surprises or unexpected delays. The service advisor, Jason, was very efficient, knowledgeable, and friendly. Moreover, my car More

by b1withall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason in Service
Jan 25, 2023 -

Joseph Toyota of Cincinnati responded

We're thrilled Jason could step in and perform your maintenance needs in a timely manner so you could get back to enjoying your day. Thanks so much for choosing Joseph Toyota of Cincinnati. Safe travels!

January 24, 2023

Great service. Jason Smith does a great job; courteous and always updates me where we are in the process. More

by RON.BOND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Smith
Jan 24, 2023 -

Joseph Toyota of Cincinnati responded

Ron, Thank you for the kind words for our service department! We look forward to sharing your compliments with Jason and our team. Please don't hesitate to let us know if we can be of further assistance.

January 23, 2023

Check in was quick and easy. Appointment was done very quickly. Good communication from staff. More

by HALPINA2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Joseph Toyota of Cincinnati responded

This feedback lets us know we're hitting the target when it comes to exceptional service. Thanks for choosing Joseph Toyota of Cincinnati. We look forward to your next visit with us!

January 23, 2023

Luke was easy to work with on purchasing our new Camry, answered all our questions, good experience overall. More

by chambersbv
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Shirley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 23, 2023 -

Joseph Toyota of Cincinnati responded

Thank you for sharing your experience with us! We're happy to hear it went well working with Luke and hope you enjoy your new vehicle. We truly appreciate your feedback!

January 23, 2023

Great service! Did not follow up about a previous charge that was brought up at the beginning of my visit. More

by BORGMAN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Joseph Toyota of Cincinnati responded

We appreciate you bringing this to our attention. Thank you for your patience in allowing us to come to a resolution to resolve the billing issue, and we're glad to have had the opportunity to address your concerns here. We look forward to working with you again in the future! Thank you again, from the Joseph Toyota of Cincinnati team.

...
27
...