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Joseph Toyota of Cincinnati

Cincinnati, OH

Overview
Employees
Reviews
Vehicles
4.6
1,499 Reviews
You're a Smart Shopper! You know what it takes to find a great deal on a New Car or quality used Used Car. Whether you're looking for the perfect new vehicle or a great deal on a Low Price Car or Low Mileage Car, you can be in-control as you use the Car Shopping Tools on this website to find the vehicle you want! Plus, you can check out the Current Online Specials and Promotions that change all the time!
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9101 Colerain Ave

Cincinnati, OH

45251

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Showing 1,499 reviews

September 18, 2021

Service was thorough and quick. The service attendant that greeted me was not mean but not friendly either. More

by PABLOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 19, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
September 17, 2021

The service techs are very professional and informative. The service appointment was scheduled and delivered right on time. More

by KEITH51JOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 17, 2021 -

Joseph Toyota of Cincinnati responded

Thanks so much for your straight-forward review, Keith. We're glad to know that you had a great service experience and your Joseph Toyota Service Team met your expectations. We appreciate your business and the recommendation. Have a wonderful weekend!

Helpful
September 17, 2021

Made appointment via phone for 10:30AM on 9/16/21 advance for oil change only. My car wasn’t ready until 12:56 PM. 2 hrs 26 minutes is terrible service. What’s the value in making an appointment at Joseph To More

by ELDERFAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 22, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for bringing this issue to our attention and for speaking with us about it. We sincerely apologize for the inconvenience and lack of communication you had to experience. We empathize with you and are in the process of working toward a solution. Thank you for your patience and understanding. Your Joseph Toyota Service Team

Helpful
September 14, 2021

Wonderful device dropped my truck off and got it back next day. Kyle kept in contact with me to let me know what was going on More

by Jeannette Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
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Sep 14, 2021 -

Joseph Toyota of Cincinnati responded

Jeannette, many thanks for letting us know about your wonderful experience! Kyle and your entire Service Team extend their gratitude to you for acknowledging the customer-first service they provided. It was our pleasure to serve you.

Helpful
September 12, 2021

Customer service was good compared to other dealers.chris ward was very efficient. And had alot of knowledge on the vehicle.i would recommend toyota . More

by Phalc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your wonderful review! We are thrilled that Chris had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Joseph Toyota of Cincinnati!

Helpful
September 12, 2021

The staff was friendly and the overall experience was quick and easy. Dupree was great to work with and gave us a good deal on our trade in. I highly recommend them. More

by MARTI0915
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dupree Ratchford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Shelton
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Sep 12, 2021 -

Joseph Toyota of Cincinnati responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Dupree to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else.

Helpful
September 12, 2021

As soon as I get there i am always greeted with a positive attitude from the person I last saw when in . I am always treated great. More

by WLHEINES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cheryl Nix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your business and our team looks forward to serving you again soon!

Helpful
September 11, 2021

Andersen our service Technician was great and kept us informed about conditions with our Avalon. He worked well with keeping us informed with the status as well More

by CIVILCOP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andersen 5 stars
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Sep 11, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for choosing Joseph Toyota of Cincinnati, your feedback and rating mean a lot to us. We're glad our team provided you with great customer service, and we hope to see you again!

Helpful
September 09, 2021

Staff are always pleasant to deal with. They work until the issue at hand is to your satisfaction. And a bonus, they wash my car after each visit, who doesn't love a FREE car wash.....:) More

by ssykes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Nash
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Sep 09, 2021 -

Joseph Toyota of Cincinnati responded

We appreciate your service business and this remarkable review! Thanks from Tony Nash and the entire Joseph Toyota Service Team for your recommendation. We're always happy to see you!

Helpful
September 09, 2021

I was very happy to get in and out with a very clean rental car when dropping off my car for the 120K service. I was very impressed with the superb customer service. More

by RKHUTCHINS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Anderson
Report | Print
Sep 09, 2021 -

Joseph Toyota of Cincinnati responded

Thank you for sharing your thoughts about your great experience with Joseph Toyota of Cincinnati. We appreciate your business and hope to see you again soon!

Helpful
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