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Joseph Toyota of Cincinnati - Service Center

Cincinnati, OH

4.4
1,173 Reviews

1,173 Reviews of Joseph Toyota of Cincinnati - Service Center

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February 11, 2022

On time with my appointment for service. Had a quick in and out experience at Joseph. More

by PETERZMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for letting us know that your service was timely. We will look into the customer service aspect. If you would like to share additional information with us, please call the dealership. We appreciate your business. Have a great weekend!

February 11, 2022

X1 job great service the associate went to detail what needed to be done to the car. It's very grateful that he explained to me what need to be done More

by JOHNMJR99
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2022 -

Joseph Toyota of Cincinnati responded

John, we are thankful to you for your business and for the time you took to let us know what about your experience was important to you. It is always our pleasure to serve you. We look forward to seeing you again! Best wishes from your Joseph Toyota Service Team for a great weekend.

February 09, 2022

Great and friendly service. They always do what they say. They only recommend what is necessary. This is the only place I would take my cars for service. More

by bird5899
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McKay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ward Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trevor Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Stackhouse, Jeff Jaeger
Feb 09, 2022 -

Joseph Toyota of Cincinnati responded

Your Joseph Toyota Service Team extends their gratitude to you for acknowledging the amazing experience they strive to create for every customer! Thank you for taking time to let us know that your visit was everything you had expected it would be, and for continuing to choose Joseph Toyota of Cincinnati for your automotive needs. We appreciate you!

February 09, 2022

Great service and timeliness. Fast service, friendly, respectful of your time. Clean car, not trying to sell you more service. More

by TIM@ROHLINGGROWTH.COM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Joseph Toyota of Cincinnati responded

Tim, we truly appreciate your business and the enthusiasm in your feedback. Thank you for sharing highlights of your great service experience at Joseph Toyota of Cincinnati. We're looking forward to serving you again. Have a wonderful day!

February 08, 2022

I bought my car from joesph Toyota a Toyota Yaris this is the second one since 2016 and I have all my oil changes done at joesph Toyota everyone is very polite and helpful and do a good job of checking my ca More

by GRAVESKEITH1949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Joseph Toyota of Cincinnati responded

Keith, we appreciate your comments! Thank you for sharing insights into your experiences at Joseph Toyota of Cincinnati, both Sales and Service. Sincere thanks from all of us for your five-star recommendation. Have a great week!

February 08, 2022

Service representative at the last checkup was very helpful in advising when new brakes and tires likely will be needed. More

by PROSPECT62
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service representative at end of appointment:Not sure but he was great
Feb 08, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for letting us know that you received great advising at your recent visit. Our Service Team enjoys helping customers; we will share your kind remarks with them. Thanks for choosing Joseph Toyota of Cincinnati for your automotive service!

February 07, 2022

Excellent service with knowledgeable service agents a clean waiting room and a reasonable wait time. More

by CEEJAY824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Joseph Toyota of Cincinnati responded

We enjoyed reading your review of the service you received recently at Joseph Toyota of Cincinnati. Thank you for taking time to comment on your experience and for recommending our Service Department to others. Best wishes from the entire Service Team for an amazing week!

February 03, 2022

Were extremely fast with service. Price hike was unexpected for just oil change though. Can get much cheaper closer to home, but you were a!ways competitive. Nor now ! More

by R.L.HIGGINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
Feb 03, 2022 -

Joseph Toyota of Cincinnati responded

Thank you so much for your review! We are so glad that we had the opportunity to work with you. Please don't hesitate to reach out if you need anything else.

February 03, 2022

The service rep was super easy to work with and very communicative with me. He made sure I was taken care of in a timely fashion. More

by SCHLEGELMK220
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 03, 2022 -

Joseph Toyota of Cincinnati responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Kyle and our team and don't hesitate to let us know if we can be of further assistance.

February 02, 2022

Joseph Toyota of Cincinnati is always so helpful I’ve been going there for all my car needs since I graduated highschool. The staff is always happy to help and always so polite, they are also realistic, More

by JINGLES202
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2022 -

Joseph Toyota of Cincinnati responded

From the entire Service Team, thank you for this amazing, candid review and valued recommendation. We appreciate your loyalty and look forward to serving you at Joseph Toyota of Cincinnati for many years to come. Have a wonderful day!

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