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Joyce Honda
Denville, NJ
3,907 Reviews
Awarded only to the top 15% of Honda Dealers nationwide, The President’s Award is highly coveted by all Honda Dealers because it represents outstanding sales, service, and a real commitment to customer satisfaction. Joyce Honda is a multi-year recipient of this prestigious award, the most recent being 2011 and ranks among the top 20 Honda dealers nationally for total vehicle sales. This combination guarantees aggressive discounts without the corresponding drop in customer service usually associated with volume sales operations. Bottom Line? Great Value! Stop by and experience the Joyce difference.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 3,907 reviews
June 29, 2022
I made an appointment for 1 o'clock and my truck was taken in by 1:15. They did my oil change and rotated my tires. It wasn't a long wait at all. taken in by 1:15. They did my oil change and rotated my tires. It wasn't a long wait at all. More
by CINDYGILBERT821
Verified CustomerEmployees Worked With
I didn't interact with an advisor.
Helpful June 29, 2022
They went out of their way to hlelp me find ethe correct vehicle for my needs. vehicle for my needs. More
by CMDELVEC711
June 28, 2022
Car was ready early. Staff friendly and courteous. Will be going back in the future. Staff friendly and courteous. Will be going back in the future. More
by CDEXTER0325
Employees Worked With
June 27, 2022
Main reason I go here is they are very quick. They don’t oversell anything and price is reasonable when compared with other dealers. You get appointment for same day or next day. They are also op They don’t oversell anything and price is reasonable when compared with other dealers. You get appointment for same day or next day. They are also open on Sundays More
by kumarpvk6
Employees Worked With
Other Employees :
Ken Tevald
June 26, 2022
15 words can't even describe in 15 words. Very considerate. Understanding 3 more words. Done Very considerate. Understanding 3 more words. Done More
by PETERGSTOF
Employees Worked With
Other Employees :
KELVIN ALFRED, Ken Tevald, Lilly Hamilton
June 26, 2022
Excellent timely service with the vehicle always performing well after all maintenance. Drop off is pretty quick. performing well after all maintenance. Drop off is pretty quick. More
by SEMILLER
Employees Worked With
June 26, 2022
I know I was going to pay over list but it could have been worse. Sales guy was very nice been worse. Sales guy was very nice More
by Jim.mascola
June 24, 2022
sat for TWO hours for a pre-scheduled oil change while the service reception quoted to people on the phone to budget 2 hours for a complete BREAK JOB! Completely insane. Should not sit and watch your ca the service reception quoted to people on the phone to budget 2 hours for a complete BREAK JOB! Completely insane. Should not sit and watch your car on a lift doing nothing for two hours for a 20 minute oil change when you've made an appointment the week prior. Service guy was very nice; both women at the reception desk were super unhelpful and not at all personable. More
by krystinaconway
Employees Worked With
John I think took my car into shop- he was nice. That's about it.
June 23, 2022
Dealership Increased price by 10% over MSRP, and there was very poor communication to buyer. Also what is a priority to customer was not a priority to Joyce Honda as I had to initiate several calls to th was very poor communication to buyer. Also what is a priority to customer was not a priority to Joyce Honda as I had to initiate several calls to their finance department to contact the credit union. Another poor example of communication by Joyce Honda was that I received a notification from them to come in and pick up my title, however the vehicle was financed and never communicated with the appropriate personnel at Joyce Honda. In addition, when I picked up my registration and had questions on how certain items worked in the vehicle ( not a priority), they called the salesman and had him give me a call that night. More
by Hadrock
